Joe Adkins
17:17 23 Apr 25
Mike did an amazing job with the installation and was very thorough on his post installation walk through.
Richard Ritter
20:30 18 Apr 25
Tech was first rate. He was on time, efficient, and easy to work with.
Jodie vishton
17:23 16 Apr 25
Kevin did a fantastic job. He explained everything clearly and in a kind way to a couple of old folks!! Thank You Kinetico for hiring such quality people. God Bless Your Company
Maureen O’Brien
00:27 12 Apr 25
Professional service - quick, efficient, and thorough. We are enjoying our softer water and see a huge difference already.
Jay Cox
17:55 10 Apr 25
Oz D
16:40 04 Apr 25
Excellent work.The technitian Mike, knew his job.And he provided lots of information.Great job!Thank you!Os.
Diane McCarthy
00:36 03 Apr 25
David Turner
19:16 31 Mar 25
Agent clearly new what he was doing and was very patient explaining options.
Nolan Arthur
16:02 31 Mar 25
Rachel Mckenzie
15:28 19 Mar 25
Explained systems in detail, very professional knowledgeable
Welby Fairlie
17:42 18 Mar 25
Kevin is awesome and very knowledgeable. He gave me tips for my upcoming kitchen remodeling (re: relocating Kinetico equipment )Now that the new kitchen is about done, he came today and reinstalled the equipment. It looks awesome. Now we have drinking water back again! Our kitty Toby enjoyed hanging out with him today too.
Nolyn Hartley
13:00 14 Mar 25
Knowledgeable and friendly!
Patsy Garber
16:47 10 Mar 25
Always friendly, prompt and informative. Thanks Mike and Kinetico
Rob Hankey
19:52 05 Mar 25
This has been a wonderful system and the service has been top notch. We no longer get any sort of scale and in fact, we just had our tankless water heater flushed and the technician said it was was one of the cleanest flushes he has ever done. I would recommend their water system for anyone and the service can't be best.
John Lorentson
13:48 05 Mar 25
This has nothing to do with your product this is solely for the benefit of your driver's driving your vans in the city,please teach your drivers the laws of the roads in VA because your van I was behind the other day couldn't drive a damn lick, can he speak English to know what's in the VA driver handbook, whoever they were in that van on this day I wouldn't let park my damn lawnmower, tighten up your drivers or next time I'll just let them hit me and I'll own that van and a couple others.
Dennis Kanady
00:20 04 Mar 25
Never a complaint.Kevin is a great technician!!!
steven fletcher
16:45 03 Mar 25
Technician Kevin Slater was very knowledgeableOf the system also very polite. Thanks
Cathy
23:34 26 Feb 25
Very friendly and efficient. I am very pleased with my water conditioner! And service!
James Belcher
17:32 25 Feb 25
Thank you very much for the wonderful filter system!
Anne Fedyszen
16:19 25 Feb 25
Luv our water since getting the Kinetico water treatment systemKevin came today to complete our service and was great to work withWould recommend Kinetico
Wendy McSweeney
17:20 24 Feb 25
Lorraine Bowen
16:58 21 Feb 25
Only problem I have is the rotten eggs smell at times
Rick Mormando
16:20 21 Feb 25
The sales and office staff and service tech’s at Kinetco are simply the best. I would highly recommend them to anybody needing a water treatment system. We’ve had a system for over a year now and they have been great to deal with as far as installation, maintenance checks, etc. Very friendly and attentive to answer any questions that have come up.
Sean Campbell
15:09 19 Feb 25
I had a fantastic experience with Kinetico Advanced Water Systems of Central Virginia. Daryl, the sales representative, was extremely knowledgeable and helped me choose the perfect system for my home. Mike, the technician, did an excellent job with the installation--professional, efficient, and thorough. I'm now enjoying my new K5 system, and the water quality is amazing! I highly recommend Kinetico to anyone looking for a top-notch water filtration solution.
Jean Stettler
13:45 18 Feb 25
Keith serviced my system and explained each step. Answered all my questions and provided information of some things available for service regularly. Excellent!
Robert Ogden
19:35 17 Feb 25
Very responsive to your needs, very pleasant to work with and maintains a good schedule for your service needs. I would highly recommend this company.
Gerry Walton
16:28 12 Feb 25
Mike installed my RO kitchen system yesterday. Awesome experience! He was professional, knowledgeable AND very kind (which I so appreciated). I haven’t used it yet since I’m still in the midst of my kitchen renovation, but I’m sure it will be great. Everyone I dealt with in the company has been wonderful.
Lisa Jackson
18:21 07 Feb 25
Kevin came out to add salt to our system. Noticed a problem with our RO & immediately fixed it. Great service!!!
Mike Smith
17:00 07 Feb 25
Daryl H. was very informative and helpful. Not to mention a kind gentleman that answered any and all questions we had. We are excited to get our system installed and enjoy the health benefits that will be provided to my family but also our home’s longevity!
Annamarie Young
21:55 03 Feb 25
Our tech was very professional,answering all our questions, and very nice.
Cary Heninger
21:36 29 Jan 25
Kevin Slater with Kinetico Advanced Water Systems is awesome. So knowledgeable, takes the time to educate the owner of the system, and very professional!
Anne Day
12:55 29 Jan 25
Professional and timely support from sales to install. Mike installed the systems (carbon tank/super kit/Silica filter and RO drinking station) very efficiently and with no problems. I'm very happy to have this solution in my home, and to be supported by the team at this company! Thank you!!
Bryan C
16:04 28 Jan 25
Jonathan showed up on time and completed the filter change in minutes.
Bobbie Holman
22:09 24 Jan 25
We had a very good experience with our technician Chris Pavie. He explained every procedure he performed. After performing multiple tests, he recommended a system he felt would solve our water problems. Chris appeared to be very knowledgeable.
Tom Hohing
17:44 22 Jan 25
Kinetico Richmond did a fantastic job on my undersink filter. Kevin arrived on time, explained everything he was doing and asked if I had any questions. I am very pleased with the improvement in my drinking and cooking water. He also installed a new main faucet for a modest fee. Thank you!
Suzanne Stepp
16:50 22 Jan 25
Jonathan was awesome. Very friendly and efficient. He explained how the system works which was interesting. So glad we have the service. Thank you.
christine nitt
20:31 21 Jan 25
Lowell Philbeck
17:39 21 Jan 25
God experience great job!
Corey
17:34 17 Jan 25
Best maintenance plans around. System works great!
Diane Ray
01:20 16 Jan 25
Really knows the business. Quick to respond to questions and assistance needed. We made the right choice! Highly recommend.
Joe O'Hallaron
21:40 15 Jan 25
Great installation, service and follow up. So far so good !
Taber Finstad
19:21 10 Jan 25
Great sales / product discussion meeting. Chris was very likable, well informed, and very knowledgeable of the products and services, and related them to my needs in a very understandable way.
michelle mclaughlin
22:53 09 Jan 25
Kevin came out right on time and was so thorough and took the time to explain everything. Very happy with this company.
William Evers
21:48 08 Jan 25
Arrived on time; technician was very pleasant and performed the work promptly.
Marie Long
21:43 20 Dec 24
Exceptional experience and service. Went above and beyond my expectations. I’m a customer for life.
Pete DeSmit
21:11 20 Dec 24
Great communication, answered all my questions and “phoned a friend “ when not 100% sure of a response. Looking forward to a great water treatment product and long term relationship
Scott Morrison
16:19 18 Dec 24
Very professional staff at a good value.
Laura Brads
21:32 16 Dec 24
Everyone who we have dealt with in Kinetico has been amazing! They are all so friendly, knowledgeable, and helpful. The proof is also in us recommending them to our son! They also had a wonderful experience with their crew! Great group of guys! Highly recommend! A+++++🌟🌟🌟🌟🌟
wayne merchant
19:54 16 Dec 24
Very knowledgeable and helpful, good job!
Terry Crayton
15:48 08 Dec 24
The salesman Chris Pavie made a great pitch to us. He also took time and answered all of our questions patiently. Looking forward to doing business with them.
Susan Donaldson
12:34 04 Dec 24
Fast and efficient!
Myron Schanck
15:45 22 Nov 24
Mike came on time and did a great job.Always very pleasant and informative.
Leo Lantz
12:49 21 Nov 24
Kinetico performed thorough water testing to assess our exact water treatment needs unlike the professional plumber who sold us a basic filter system. Mike, the installer, was a pleasure to work with and we no longer have sediment deposits on glass and fixtures. Job well done!
Alesia Johnson
15:30 19 Nov 24
The water testing process was quick and the representative was friendly and informative. I hope to do business with them in the future for my water care needs!
Janice Mazzetti
22:40 15 Nov 24
Chris took time to find where my problems were coming from and a reasonable resolution, really put my mind at ease understanding what was going on with my waterThank you and a pleasure to deal with.
Linda Werz
19:08 15 Nov 24
Very professional and polite
Paul
16:28 13 Nov 24
Kevin does great work and does a nice job explaining everything.
Mike Jarrell
15:37 07 Nov 24
Very friendly! Came out and explained what we needed. Very pleased.
Deb Benjamin
17:21 06 Nov 24
We are so grateful for our system! Working with your company has been such a pleasure. Mike…cannot say enough…you are a true blessing. Feels as though our friend has arrived..Thank you all!
Ellie Micklos
18:16 05 Nov 24
Kevin was friendly, knowledgeable, and completed the work efficiently. Thank you for good service. 👍
Sherry Jobe
20:40 31 Oct 24
Mr. C Pavie was the Specialist who came out to my residence. He was on time and an overall professional, polite and knowledgeable individual. It was a real pleasure talking to him. He gave me a lot of useful information and took the time to explain things at a level I could understand (using simple terms instead of a lot of technical lingo that I wouldn't have a clue about not knowing that field ). It's a free service and I learned some new stuff about the quality of my water. It's definitely worth having your water tested.
Latrice Tyler
13:20 31 Oct 24
Andrea
20:57 30 Oct 24
Chris was awesome. He gave us excellent professional advice on our water system. He answered all our questions and was just all around a nice person. We look forward to working with him.
carlos
15:53 14 Oct 24
Charity Belton
17:51 11 Oct 24
Rose Domayer
13:41 10 Oct 24
Always a pleasure working with any service tech who comes. Today was Kevin! Great guy!!
Dylan Lomonaco
15:05 09 Oct 24
Cydney Bergdorf
20:38 30 Sep 24
Kay was quick to respond and very pleasant and kind during the scheduling process, ensuring to get all of the information necessary to equip technician Chris before he came out, which was awesome from a client perspective: I didn’t have to repeat myself once. Multiple times, Chris referenced the information I gave Kay. He was extremely knowledgeable, patient with my questions, and took his time to make sure we understood everything. He confirmed a lot of the information that we found in Google troubleshooting, plus added valuable knowledge and insight. We now feel equipped to make the best decision for ourselves - based on both finances and product quality. We have had a few water tests and quotes from other companies and Chris’s visit felt the least like a hard sales pitch. He was just very casually confident that “we are the best, take your time to find that out for yourself”. We walked away feeling confident in his knowledge, care, and ability. Thank you again, Kay and Chris! 10/10 recommend.
Donna Mirro
18:09 27 Sep 24
Regina Howard
15:09 27 Sep 24
Love Kinetico—-have for years. Best water by far💦. Mike is a wonderful asset to your company. Jonathon Borron is as well! 😋😎
David Tanner
15:59 25 Sep 24
Mike came out to change the filter and check everything out. He was very informative and took the time to answer all of our questions.
Decatur Longmire
17:53 10 Sep 24
Good
Ashley Eagle
14:12 10 Sep 24
As always Kevin is an absolute pleasure to work with. He's knowledgeable, friendly, professional, and ready to answer any questions. Kinetico is a great company! Stacey in the office is always great also! She's also very friendly, and ready to answer any questions.
Wanda Mullens
00:22 10 Sep 24
Kevin did a great job as always.
Eugene Zorbas
17:55 09 Sep 24
Andrea Miller
18:07 06 Sep 24
Always great to have members of the Kinetico team come to my home. Friendly, excellent service.These are really great folks and do a wonderful job.
Lauren Willson
17:17 05 Sep 24
Donna Jacobsen
18:23 03 Sep 24
I aAlways satisfied with the service and the water filtration system. With well water, I had orange rings in my toilet. I had to use muriatic acid to clean it . The filtration system solved this problem.
Robert Diamond (DogTag_on_the_AT)
02:17 02 Sep 24
Great experience and best of all they were able to get it installed before the wife returned home from her vacation. She loves the ice and water being hooked up in her refrigerator. Thanks for making my kitchen remodel complete.
reulbachj
19:20 27 Aug 24
Mike is just awesome. He is always on time, trustworthy and does a masterful job at all times. Kinetico has superior customer service. I have never had any issues with them.
Jeffrey Krzemien
15:32 27 Aug 24
We contacted Kinetico with Chris Pavie because of reputation and positive reviews. He arrived and was respectful of our property, and provided a comprehensive water test. The results were reviewed with several optional systems discussed and many questions being answered. Would recommend to family and friends.
Heath Drader
21:53 26 Aug 24
Very professional, exceptional service.
Christiane Riederer
16:38 26 Aug 24
Mike Barber
18:16 15 Aug 24
The guys are always pleasant, and well trained. Everything is always thorough, friendly, and professional !!
rdangler1
22:43 12 Aug 24
Very satisfied with Paul Gianos the master technician who came to my house today, punctual and professional. Looking forward to having the Best water softening system installed this week!1 year later and couldn't be happier with my water or Kinetico Advanced, everyone from Sales, installation, and service has been wonderful to deal with, Service Engineer Jonathan Borron is punctual, very knowledgeable and friendly!!
Rocky Weaver
17:16 12 Aug 24
Mike Trainer is excellent to work with.
Dee G
18:25 05 Aug 24
Mama Jeffers
15:13 01 Aug 24
Awesome job! Very knowledgeable!
David Dickson
18:08 26 Jul 24
Zoe Spencer
22:25 24 Jul 24
After having a horrifying experience with an unsolicited company, I did my thorough research and chose to invite Kinetico to discuss their product. I initially sat for 3 hours only to be harassed into purchasing a system right now. Today Chris came. He simply tested the water, explained the results, and got right to their products. My husband and I wanted both the house and drinking water systems. He was through knowledgeable pleasant easy and guess what. He encouraged us to take our time to make a decision, research more if we liked and said that he would be here for us when We are ready. Their prices were less than half the other companies and their ratings were correct. We will be getting our filtration system through kinetics and referring them to our family and neighbors. 5 star service. 5 star product and 5 star prices. Doesn’t get any better.
Paige Holloway
14:13 19 Jul 24
Very helpful and friendly- great workmanship
John Foster
16:45 17 Jul 24
Cheis was great! He checked my water. I thought I might need a water softener system but after testing my water I only need a water filtration system. I appreciate he didn't try to sell me something I didn't need.
Kevin Larkin
17:41 16 Jul 24
Johnathan was very pleasant and knowledgeable on the system we bought into would definitely recommend to anyone
Gregory Robbins
20:04 12 Jul 24
Last free service. System has worked great, every service tech has been awesome. They take the time to show you exactly what’s going on with your system and answer all questions. Eight months with Kinetico and I’m happy.
Lisa Hall
19:30 10 Jul 24
Sandra Alexander
18:39 05 Jul 24
Kevin came out today. Wonderful young man. Very knowledgeable and professional. Came out day after 4th of July when others weren’t even working. DMV and the Courthouse were closed. He drove one hour and skipped lunch to be on time. Very much appreciated. Changed the muddy filter, drained the filter tank. Refilled the water softener pellets. Suggested new Water filer for larger tank. Will check to see the last time it was changed. Drained the water from the hot water tank. And will check to see if it is past its useable life and needs to be changed out but warned the old ones last longer than the new ones. Checked Separate drinking water faucet and suggested might need to change next time.You just have to work with them. Have been a PROUD Customer since 2017.
Katrina Rose
16:09 02 Jul 24
Kinetics kept me informed of the appt & when the technician was arriving. The technician arrived a bit early, which was nice & was very friendly & detailed in explaining our water issues.
Jack Smith
21:28 14 Jun 24
Greg Duvall
19:05 13 Jun 24
Excellent service all around.
Carol Souza
16:20 12 Jun 24
Jonathan did such an excellent job in explaining the system's functions to me and provided friendly and professional service.I would highly recommend Kinetico to family and friends!Carol
