Bryan C
19:40 26 Jul 24
Jonathan showed up on time and completed the filter change in minutes.
David Dickson
18:08 26 Jul 24
Zoe Spencer
22:25 24 Jul 24
After having a horrifying experience with an unsolicited company, I did my thorough research and chose to invite Kinetico to discuss their product. I initially sat for 3 hours only to be harassed into purchasing a system right now. Today Chris came. He simply tested the water, explained the results, and got right to their products. My husband and I wanted both the house and drinking water systems. He was through knowledgeable pleasant easy and guess what. He encouraged us to take our time to make a decision, research more if we liked and said that he would be here for us when We are ready. Their prices were less than half the other companies and their ratings were correct. We will be getting our filtration system through kinetics and referring them to our family and neighbors. 5 star service. 5 star product and 5 star prices. Doesn’t get any better.
Jurrand Summerville
15:14 24 Jul 24
I've been working with Kinetitico for about 5 years and they always time the visits perfect. They've done a great job and the system works amazing. Would recommend to anyone.
Paige Holloway
14:13 19 Jul 24
Very helpful and friendly- great workmanship
David Tanner
14:13 19 Jul 24
Mike came out to change the filter and check everything out. He was very informative and took the time to answer all of our questions.
John Foster
16:45 17 Jul 24
Cheis was great! He checked my water. I thought I might need a water softener system but after testing my water I only need a water filtration system. I appreciate he didn't try to sell me something I didn't need.
Kevin Larkin
17:41 16 Jul 24
Johnathan was very pleasant and knowledgeable on the system we bought into would definitely recommend to anyone
Gregory Robbins
20:04 12 Jul 24
Last free service. System has worked great, every service tech has been awesome. They take the time to show you exactly what’s going on with your system and answer all questions. Eight months with Kinetico and I’m happy.
Lisa Hall
19:30 10 Jul 24
Bobbie Holman
21:03 08 Jul 24
We had a very good experience with our technician Chris Pavie. He explained every procedure he performed. After performing multiple tests, he recommended a system he felt would solve our water problems. Chris appeared to be very knowledgeable.
Sandra Alexander
18:39 05 Jul 24
Kevin came out today. Wonderful young man. Very knowledgeable and professional. Came out day after 4th of July when others weren’t even working. DMV and the Courthouse were closed. He drove one hour and skipped lunch to be on time. Very much appreciated. Changed the muddy filter, drained the filter tank. Refilled the water softener pellets. Suggested new Water filer for larger tank. Will check to see the last time it was changed. Drained the water from the hot water tank. And will check to see if it is past its useable life and needs to be changed out but warned the old ones last longer than the new ones. Checked Separate drinking water faucet and suggested might need to change next time.You just have to work with them. Have been a PROUD Customer since 2017.
Katrina Rose
16:09 02 Jul 24
Kinetics kept me informed of the appt & when the technician was arriving. The technician arrived a bit early, which was nice & was very friendly & detailed in explaining our water issues.
Jack Smith
21:28 14 Jun 24
Greg Duvall
19:05 13 Jun 24
Excellent service all around.
Carol Souza
16:20 12 Jun 24
Jonathan did such an excellent job in explaining the system's functions to me and provided friendly and professional service.I would highly recommend Kinetico to family and friends!Carol
Erin Propst
14:22 12 Jun 24
Excellecent Job and service helpful and answers my questions quickly. Very satisfied Thank you 😊
Steve Propst
14:20 12 Jun 24
Mike was my installer was very professional he took the time to explain how everything worked and answered all my questions.
Wendy Coleman
19:07 11 Jun 24
Everyone we have had contact with has been extremely professional and pleasant. We highly recommend this company.
Welby Whiting
18:15 07 Jun 24
Friendly staff. We have Kevin as a regular. He’s on time, knowledgeable and courteous to folks like me who keep forgetting how this system works ! He can explain the system in layman’s terms. 🙂
Diane McCarthy
17:31 04 Jun 24
Gary Toombs
13:56 04 Jun 24
Rachel Vicari
18:14 03 Jun 24
Loretta Miller
20:34 23 May 24
Chris Pavie was excellent. He was punctual, courteous and explained every process. He did not “pressure sale” which we appreciated.
Robert Ogden
18:48 22 May 24
Very responsive to your needs, very pleasant to work with and maintains a good schedule for your service needs. I would highly recommend this company.
Pamela Manner
11:59 11 May 24
CJ was very pleasant, courteous, and professional. He arrived promptly at the appointed time for our service call. For any needs you may have in the future, I would highly recommend that you request him to address your concerns.
Mark Smith
21:53 10 May 24
Great on time service with very knowledgeable technicians who are educated and concerned about your water system and your health! Totally trustworthy and dedicated!
Lorna Mitchell
17:53 10 May 24
Kinetics was very responsive when I called to see about maintenance on our water system. They came out 2 days later, did the maintenance and showed me a problem with our system. I wanted it fixed ASAP and they were able to come back out 2 days later and quickly fix the problem. The technician, Kevin, was very knowledgeable and pleasant - a real asset. I will be using Kinetico for all my future water filtration needs.
Alex Kniffin
14:50 08 May 24
Everyone in this company is so nice and trustworthy
Deb Benjamin
14:22 08 May 24
We are so grateful for our system! Working with your company has been such a pleasure. Mike…cannot say enough…you are a true blessing. Feels as though our friend has arrived..Thank you all!
Todd Davis
15:05 02 May 24
Had the pleasure of dealing with Kevin Slater. He explained all materials used so I could make an informed decision how I wanted to go about servicing my system in the future.
Donna Hackett
17:57 24 Apr 24
He found things that needed be fixed and confirmed with me to fix. I feel very good about mr system.
Thomas Hackett
17:55 24 Apr 24
James Winbush
20:58 22 Apr 24
reulbachj
01:04 20 Apr 24
Mike is just the absolute best. Very caring, service oriented and really takes the time to know his customers. I couldn’t ask for a better service representative. 10 ⭐️ ⭐️ ⭐️
Andrea Miller
17:51 18 Apr 24
Always great to have members of the Kinetico team come to my home. Friendly, excellent service.
Benjamin Thomas
21:36 16 Apr 24
Paul and Mike have solved my water issues when nobody else could. Their expertise and customer service are unmatched. Their whole team has great communication, and they're always courteous. True professionals. I'll never use anyone else.
Mike Kline
16:03 10 Apr 24
Our conditioner serviced, repeating service explained, and water tested perfectly. All very professional and friendly. Enjoyed the visit and learned some things.
Dmitry Safyankov
20:16 05 Apr 24
Mike Trainer provided Excellent experience. Very professional knowledgeable and great service.
Edmondstrucking 1881
00:12 04 Apr 24
Lisa Galloway
15:30 03 Apr 24
The technician was very nice and knowledgeable
Marion Tate
19:13 02 Apr 24
I decided to go with this company after the company I initially had with another system went out of business without notice. Day 1 of calling my called was answered. After speaking with the receptionist and the executive assistant, I was confident that I chose the right company to install my existing system. What I didn't expect but planned for was having to purchase a new system altogether. Their technician Mike was very nice and knowledgeable with installing and answered all of my questions about the system. He was very respectful of my home and removed his shoes before walking in without me even asking. I would say once the details were ironed out, It probably took a little over an hour for install. I also appreciate the notification and picture of who the technician was going to be. I look forward to using my new system and would recommend Kinetico to anyone looking for cleaner water and excellent customer service.
GLENN JOHNSON
15:06 01 Apr 24
Your people are very friendly and knowledgeable.We appreciate all of y’all!
Bob
17:46 29 Mar 24
Kevin was very professional and courteous which is greatly appreciated.
karen obenshain
19:22 25 Mar 24
Jonathan kept me informed via text as to his timing and completed the service quickly. Kinetico reps are always professional and friendly.
Iris Graves
18:33 25 Mar 24
I LOVE my Kinetic’s water system!! In this area with super hard water I don not worry about mineral deposits anywhere in my house!! Previously I had mineral deposits in my washing machine, shower, commode and faucets and clearly in my drinking water! Now I have none of that threatening my appliances or me. AND their service personnel is super reliable and friendly!! Even called me to see whether I needed anything that their technician could do or bring while he (Jonathan) was in the area! KINETICO did a great job hiring their new technician Jonathan. He was already very knowledgeable and like everyone I have come in contact with at the company, very professional, personable and helpful!! Thank you KINETICS!!❤️
Dave Eshbach
18:17 21 Mar 24
Daniel Parzow
16:08 21 Mar 24
Jennifer Wheeler
20:31 19 Mar 24
Scott Fritzinger
18:10 15 Mar 24
Sarah Eck
14:10 14 Mar 24
David Filegar
16:03 11 Mar 24
Prompt, polite and knowledgeable !
Fred Sanborn
16:49 10 Mar 24
The installation of my unit was flawless. The installer was on time, neat and professional. He brought all equipment tools and materials through the back door instead of through the house. He completed the installation in what I thought was record time. Less than 3 hours! The disruption of the main water line was less than 15 minutes. I couldn't be happier. However, we did have a miscommunication of sorts when it came to billing. But the office willingly attempted to work it out. I would certainly recommend Kinetico Advanced Water Systems of Central Virginia.
Mike Fritz
22:05 02 Mar 24
Paul quickly diagnosed and repaired the problem which was not a result of any equipment failures only that a small piece of debris was stuck in the tanks float. Then he stayed through an entire cycle to ensure the system was operating properly. Couldn’t ask for more.
Cdenise Haas
01:38 26 Feb 24
Kinnetico has been our water systems experts for many years of great service !! We recently had a change in our water ie, hardness & several smaller issues . Kinnetico came and diagnosed our problems and proposed a system upgrade to get our water back to where it should be . Mike Trainer has become a part of the family , he is such a hard worker and is top notch on his knowledge of water filtration and installation of a system that is tailored to your needs . Within hours Mike removed theold system and installed our new upgraded system with minimal downtime of our water system.Other thanks to Paul , Kevin and the receptionists who are a great help to their customers. Bottom line , I highly recommend Kinnetico Water Filtration systems experts for your Water Filtration needs .
Amy Norris
20:48 20 Feb 24
Kevin S. Wonderful technician. On time and knowledgeable about his work.
Lisa James
18:01 19 Feb 24
The technician shared his knowledge and answered all of my questions.
Jerry Green
15:02 15 Feb 24
Patricia Kropac
04:54 10 Feb 24
Technician was on time and did a thorough job. Very pleased.
Albert Freer
21:27 09 Feb 24
Johnathan Borron was the technician and he was very personable and did an awesome job.
Teresa Watson
21:22 09 Feb 24
Johnathan serviced the filters and we are good to go! Thank you!
Virginia HIll
15:58 09 Feb 24
Donna Jack
18:19 01 Feb 24
Alice McMillion
14:54 26 Jan 24
Always professional and accomadating. Very nice and very knowledgeable. So glad I pick Kinetico for my H2O softner!!
Frances Lippert
16:35 17 Jan 24
Extremely personal polite and prompt. Servi was very impressed and ownership and staff was very concerned about any problems I had. The owner came out on the sunday when I was having problems with water I don't say this about many people. But these guys are for real they are honest and very good at what they do
eric simmons
15:27 14 Jan 24
Great experience, and Mike my Technician is phenomenal. I delayed writing my evaluation a couple days so I could evaluate the system to some degree. I’ll just say this was a great investment we can feel the difference in the water and the drinking water is great. And the he installation was as smooth as could be.
shoppingpam512 shoppingpam512
21:00 11 Jan 24
Jonathan was awesome.
Elaine K
19:47 10 Jan 24
Definitely pleased with Kinetico. Impeccable service and quality! We highly recommend them! Jonathan is an awesome tech!!
William Evers
16:56 09 Jan 24
Arrived on time; technician was very pleasant and performed the work promptly.
aung khine
14:34 08 Jan 24
Stephen Grant
18:02 22 Dec 23
John did an awesome job doing annual checkup on our Kinetico whole house water filtration / softener system, and our reverse osmosis drinking water system. He replaced the main filter & added bags of salt, which saved my aging back. Thanks much Kinetico!
Matthew Rogers
15:47 20 Dec 23
Can’t wait to get my system installed. Very knowledgeable and helpful crew
Calvin Harrison
03:30 19 Dec 23
Kinetico Advanced Water Systems of Central Virginia has provided SUPER customer service. Kay responded to my text messages immediately and Ms. Stacey worked tirelessly to get my estimate to me within minutes of receiving my Email. I am impressed.I have been using Kinetico systems for over 10 years. This will be my third K5 Drinking Water Station. When the Kinetico adds say, “…high Quality Water”, they are NOT joking.I have used Kinetico service representatives since 2009 for water softeners, chlorine removal, and the K5 Drinking Water Station. I have always been extremely satisfied.I have to say, both Kay and Ms. Stacey at Kinetico Advanced Water Systems of Central Virginia have provided the fastest service and most pleasant experience I have ever had. I look forward to working with them through the coming years.
pheath ram
19:45 18 Dec 23
Helpful, informative consult on my water condition and next steps to take to address the issue.
Mike McLaughlin
17:49 15 Dec 23
Kinetico always does a great job.
Vaishnav Vanamala
16:34 05 Dec 23
The explanation was perfect with facts and was able to make me understand the details about the area and the water and the river that I didn’t knew about. I would rate 5 on 5
Genalyn Sok
15:47 29 Nov 23
Chris was great! He answered all my questions and was very thorough. He showed pictures and explained water systems in a way that made me understand.
Justin Waddell
15:00 03 Nov 23
We appreciate them coming out to test our water and to talk to us about their product lines.
Regina Howard
12:41 02 Nov 23
Love Kinetico—-have for years. Best water by far💦. Mike is a wonderful asset to your company.
Camille Kencitzski
18:16 31 Oct 23
Amazing company with Phenomenal service! Our service Tech Jonathan is professional, friendly and always a wealth of knowledge with our questions or concerns! We are very happy customers!!
betty woodson
19:45 30 Oct 23
Kimberli Wilson
20:19 24 Oct 23
Very professional team and knowledgeable about the water systems.
Devin Talley
18:19 23 Oct 23
I've always had a great experience with kinetico and their technicians. They are all very patient, very reasonable, and getting a system installed was fairly affordable and very easy. They even accommodated moving the filtration system into our garage. And running a line into the house so that we didn't have any issues with fitting the system under our sink
Tim Nye
15:22 20 Oct 23
We bought this home a year ago and needed to change the house water filter and UV lamp in our water system. We contacted Advanced water systems of central VA and could not have been happier. A 5 star experience from my initial phone call to the completed service call. The technician, Kevin Slater, was friendly, polite, efficient and knowledgeable. He was kind enough to answer all my questions about our houses water system. Thank you for the excellent service.*****
Selena Barnes
21:40 18 Oct 23
Josh Ball
23:13 15 Oct 23
Chris Pavie was the Technician at my residence, that conducted the Test of the Water in its current condition.The Test from Chris Pavie, was professional and precise. Thank You for the Diagnosis of testing the Water, and providing a resolution of amending.
Rose Domayer
14:28 12 Oct 23
Always a pleasure working with any service tech who comes. Today was Kevin! Great guy!!
Gerry Haalboom
21:16 11 Oct 23
Mike arrived on time and did a very good job of the installation. The taste of the water is much improved.
Debbie Stevenson
14:47 11 Oct 23
Wow!! Great customer service. That is something we need more of in our services to the public. Kevin, thank you so much for taking time to teach me more about the system. I know you probably should not have been over here that long, but I do appreciate it. Thank you all for being a fantastic dedicated business!
Anuradha Verma
18:09 09 Oct 23
I think Chris Pavie explained the things so well and cleared all our doubts regarding water testing and filters, I would definitely go for filter system with them. Thanks to Kinetico and Chris.
Cristen Coukos
15:32 26 Sep 23
Chris is great ! Very informative and helpful!
Michelle Greenidge
02:57 22 Sep 23
Chris was extremely knowledgeable, professional and friendly. He was very patient with me and answered all of my questions. He showed how the filters worked and also explained the importance and benefits of the drinking water!
Patricia Watson
19:31 21 Sep 23
Chester Wagstaff
18:10 19 Sep 23
Very good technician/sales guy to assess all of our water needs.
Cheryl Rush
15:31 12 Sep 23
My technician, Jonathan Borron, was on time, efficient, polite & friendly. Can't get any better than that!!! 🌟
June B
14:14 10 Sep 23
I recently switched over from using the Chesapeake location of Kinetico to the Henrico location and I'm glad I did as my experience has been so much better. Kevin Slater recently came out as my technician and it was a very professional and pleasant experience. He explained to me everything I needed to know to routinely keep up with on my filtration system. All around a good experience.
Tileston Venable
16:40 08 Sep 23
Great service! On time and answered all questions.
Elenor Bae Loving
19:57 06 Sep 23
Very professional.Very knowledgeable.Arrived on time.Would recommend.
Donna Mirro
15:11 01 Sep 23
Darlene Trent
21:44 31 Aug 23
