Shiela Murphy
15:23 10 Sep 26
Buddy Thompson
20:16 09 Sep 26
T C
19:31 09 Sep 26
Perfect service as usual
leffie scott
15:34 09 Sep 26
Chris was very knowledgeable and he checked everything they needed to be checked to make sure the scent wasn’t coming from the water. He also enlighten me about your water purifier system that I’m interested in
Coral Santiago
21:55 02 Sep 26
Robert Read
10:47 31 Aug 26
We have used Kinetico since we moved in for our home water system. With the softener under the house, we're always embarrassed the technician has to crawl under the house for service. Today, Kevin didn't even blink an eye and went straight to work. A very pleasant and efficient young man. A good example of the service we receive year after year.
Marsha Hawks
15:39 28 Aug 26
Francis Hoyt
15:53 26 Aug 26
Jonathan was great, He serviced my water filtration system in a timely manner. I would recommend him to any my neighbor's who would need his services. 👍
Thomas Smith
16:23 24 Aug 26
Chris is very knowledgeable in his presentation and answering our questions. Looking forward to working with Chris.
William Braxton
19:51 21 Aug 26
Cathy
17:34 19 Aug 26
Very friendly and efficient. I am very pleased with my water conditioner! And service!
ron robbins
16:32 19 Aug 26
This is a great company!! Excellent communication and work!!
Richard Wingo
21:17 17 Aug 26
Very professional and customer friendly service. I have used Kinetico for many years and plan to use their systems for years to come.
Barry Kennedy
17:00 10 Aug 26
All good
Frances Lippert
17:19 07 Aug 26
Extremely personal polite and prompt. Servi was very impressed and ownership and staff was very concerned about any problems I had. The owner came out on the sunday when I was having problems with water I don't say this about many people. But these guys are for real they are honest and very good at what they do
michele battles
15:56 07 Aug 26
CB Brown was friendly and knowledgable, above and beyond with customer service! Highly recommended!
Gary Murphree
22:59 30 Jul 26
Very knowledgeable and many reference users in my development!
Jane G
20:11 30 Jul 26
They are consistently prompt, efficient, and reasonable. I highly recommend them.
Alison Carlton
15:31 28 Jul 26
Jonathan is always professional, timely and quick. Kinetico is a top notch company to work with!!!!
Shanna Story, REALTOR
13:23 27 Jul 26
We cannot say enough good things about Paul and the entire team at Kinetico Advanced Water Systems of Central Virginia. We purchased our home in January, and a few months later began experiencing significant water quality issues. Even though they were not the company that originally installed or maintained our system, they treated us as though we had been valued customers for years.It was clear the system had gone without proper maintenance for quite some time, and it took a lot of hard work and dedication to get everything back in proper working order. Throughout the entire process, Paul and his team were honest, knowledgeable, and incredibly responsive. They even stayed after hours to make sure our water quality was safe and acceptable before leaving.When we experienced an emergency and had no water at all, they made us a priority and had someone out the very same day to restore our water service. That level of customer service is hard to find.If you're looking for a company that truly stands behind their work and genuinely cares about their customers, I highly recommend Kinetico Advanced Water Systems of Central Virginia. We are grateful for everything Paul and his team have done for us and look forward to working with them for years to come.
Don Muncy
19:42 23 Jul 26
After 18 months of considering various water treatment systems, mid-February 2026 I decided to have a Kinetico staffer return to my house to further discuss a system installation. Previously I had talked to two neighbors who said that they had the water system and that I would love it. They were right, we do love it and the small amount of space taken in my garage is, frankly, much smaller than I anticipated. The install took a lot less time than I thought it would take - just a tad over 2 hours which included several of my interruptions to ask questions. The installer was truly a gem. He did a wonderful job and left the area free of boxes, debris, etc.A few hours after my installation a relative living in Scottsdale, Arizona called and I mentioned that I just had a Kinetico system installed and was excited to see how it worked. When I mentioned it, I was told that they had one out in Arizona and truly loved theirs as well having had it installed several years ago. It's a small world. And I could immediately tell the water was softer and I am positive that we will enjoy the system for years to come.
Denice Dorton
17:36 22 Jul 26
Jodie vishton
17:59 20 Jul 26
Brian explained everything clearly and in a kind way Thank You Kinetico gor having such a quality company God Bless You
Fred Westbrook
14:44 17 Jul 26
Tech was very friendly.
Lowell Philbeck
16:37 16 Jul 26
Quick, efficient great job
LaDonne Baron
00:20 10 Jul 26
Kinetico's representatives werr great. I had already done some research and found that they really new a lot about the city water system. I knew our water was a big problem because of all the signs I was experiencing and was very worried. We have purchased the Kinetico's water system and already see good results. The service technicians have been great and one in particilarI came out on his own time twice to help me with an issue.They have all gone beyond expectations.
Mark Clements
20:45 07 Jul 26
Sean Sullivan
18:28 06 Jul 26
Kevin was prompt, friendly and informative. I have never had an issue working with anyone from Kinetico. Great customer service.
Steve Knott
18:46 30 Jun 26
Great job!
Tootie Search Search
17:33 30 Jun 26
Charles Trimmer
14:55 29 Jun 26
Deanna Losen
19:37 26 Jun 26
Alice McMillion
18:44 24 Jun 26
Always professional and accomadating. Very nice and very knowledgeable. So glad I pick Kinetico for my H2O softner!!
Danielle Breder
17:29 22 Jun 26
Loved my system since install it’s amazing to have soft water again , small leak due to faulty part, simple quick fix by KevinMike & Chris have also been amazingAll around good experience
Bobby Harris
16:20 19 Jun 26
KEVIN IS REALLY A GOOD GUY TO REPRESENT YOUR COMPANY. HE WAS VERY INFORMATIVE AND TOOK THE TIME TO EXPLAIN EVERYTHING!!!
Martha Lemus
19:17 17 Jun 26
Martha Carrasco
19:16 17 Jun 26
william mann
15:16 16 Jun 26
Heath Drader
20:07 13 Jun 26
Very professional, exceptional service.
Gregory Jones
16:39 13 Jun 26
Lisa W
18:16 12 Jun 26
Linda Norris
19:02 11 Jun 26
The service process is seamless from appointment setup to the technician’s visit. Kevin is courteous and professional which is a pleasure to experience! Excellent service.
Kirk Whiting
15:39 11 Jun 26
Ashley Eagle
14:30 10 Jun 26
As always Kevin is an absolute pleasure to work with. He's knowledgeable, friendly, professional, and ready to answer any questions. They whole staff at their shop are so friendly. I absolutely love Kinetico!
Paul
16:23 05 Jun 26
Johnathan is great. Pleasant, excellent service.
Ryan Parry
13:15 02 Jun 26
Always an excellent experience, always early and overprepared with extra filters in case we want to get more immediately. I would highly recommend!
Crystal Coleman
22:36 20 May 26
Chris was a great with coming two hours just give a us an estimate. He was very knowledgeable in what was going on with our water and knew exactly what filter we needed to get started.
Charlie
18:36 19 May 26
Deborah Neely-Fisher
19:33 18 May 26
Great thorough and professional experience. Thanks
Deborah Ware
17:23 18 May 26
Kevin is a highly skilled technician and has excellent customer service skills. He is always on time and knowledgeable in the water filtration field. I would highly recommend to my family & friends.
Tracy Rutledge
22:29 04 May 26
I was very impressed with the whole presentation. I learned a lot. Your representative was awesome. Thank you
kristen moslow
13:55 04 May 26
John Heyser
19:30 01 May 26
Kevin was very knowledgeable and able to fix my system in a very short period of time. Highly recommend Advanced Water Systems.
William Evers
16:39 30 Apr 26
The tech, Kevin, is professional, courteous and knows is stuff. Advanced Water Systems has already been responsive in addressing my questions and concerns. A+ for Kevin and AWS.
Bryan C
16:03 29 Apr 26
Kevin has been Great! He is knowledgeable and helpful. Thank you!
Bob
17:40 20 Apr 26
Kevin was very professional, courteous, and patient with all our questions which is greatly appreciated. Thank you.
Keith Franz
17:57 09 Apr 26
Johnathon was excellent.Arrived on time and provided exceptional customer service.Highly recommend!
Brian Brown
20:19 06 Apr 26
Definitely awesome service. Very responsive! Very courteous! Very knowledgeable!
Deborah Gentry
20:59 02 Apr 26
Howard DiSavino
16:35 30 Mar 26
Kinetico is always prompt, courteous and do great work.
Wanda Mullens
23:08 27 Mar 26
Kevin did a great job as always.
Mary Ann Jefferson
14:50 27 Mar 26
Cordial and professional I liked Jonathan Borron. A good tech.
David Tanner
15:40 23 Mar 26
Jonathan came out to change the filter and check everything out. He was very informative and took the time to answer all of our questions. We've had a great experience every time with kinetico.
Patricia Browne
16:45 18 Mar 26
Jonathan was personable and professional. He knew the products and able to explain in a way we could understand.
Joseph Fulton
13:28 18 Mar 26
Donna Graves
17:29 16 Mar 26
Kinetico advanced Water Systems has highly trained & professional technicians. I really enjoyed meeting Jonathan today, he provided excellent service. Jonathan was punctual, pleasant , & efficient.
Wendy McSweeney
17:11 16 Mar 26
Mike is the best. Always great service from Kinetico.
Richard Ritter
15:18 16 Mar 26
Jonathan was on time..even early! He is professional and easy to work with. He is a real asset to your organization, and a big reason I continue ro work with Kinetico
Karen G
21:46 11 Mar 26
Manuela Moore
18:46 11 Mar 26
Outstanding service. Always fast and friendly
Bhagyesh Patel
16:03 11 Mar 26
Ed Tober
16:39 07 Mar 26
Very professional and helpful
Bob Turton
18:08 06 Mar 26
Pamela Manner
16:15 06 Mar 26
Mike was very pleasant, courteous, and professional. He took the time to address our concerns about our water system and advised of the next steps that would need to be done at the next maintenance visit. We have had our water system from Kinetico for several years and are very glad that we had purchased our system from such a reputable company.
John Stephens
16:13 05 Mar 26
Mike Trainer was outstanding!
Sean Merrill
18:17 13 Feb 26
Paul and his team at Kinetico continue to provide specialized and personal service with some of the best customer service I’ve encountered. Their in-depth knowledge gives me the confidence that I have the best treatment plan for my home.
Jean Hartung
17:27 09 Feb 26
David Dickson
21:03 06 Feb 26
Jeffrey Barlow
23:14 02 Feb 26
Alyson Lawyer
19:05 23 Jan 26
Jonathan knows exactly what to do. He even showed and explained water level, salts, etc. Superb job
Dan Vasquez
18:30 13 Jan 26
After the weekend's water dilemma, my well water came back after all the installation/replacements of parts have been completed. Kinetico AWS finally did an excellent and well deserved applause for his professional installation of a new replacement pressure tank. As scheduled by the office, Paul was so punctual and very reliable and responsive to meet the needs of the customer. Both office staff and technicians are highly respectful and helpful when their assistance is needed. Highly recommended to anyone looking for future water treatment in your property.
Lisa Frazier
23:41 12 Jan 26
Chris was very knowledgeable and easy to talk to. Very thorough
Steve Propst
22:38 06 Jan 26
Mike was my installer was very professional he took the time to explain how everything worked and answered all my questions.
Mary Land
22:01 05 Jan 26
Mike serviced my system today. He really knows all about the system. A really nice guy!
Sang Tran
17:36 05 Jan 26
Mike Trainer is an exceptional tech, and I appreciate having him taking care of our system.
Clay Dillard
17:48 02 Jan 26
Very nice and honest
John Rodgers
18:33 23 Dec 25
My installer was Mike today and he was a top notch Technician. He goes beyond the norm to make sure everything is right the first time. What a pleasure to talk to him today.
Ellie Micklos
19:02 22 Dec 25
Jonathanwas friendly, knowledgeable, and completed the work efficiently. Thank you for good service. 👍
Yuejin Zhang
21:05 19 Dec 25
Billy Martin
15:55 15 Dec 25
Excellent service in all areas.
Ryan Peck
14:57 11 Dec 25
Great service every time they come out. Super friendly and knowledgeable service techs.
Rajeshri Patel
18:07 10 Dec 25
Shelly McDowell
16:48 05 Dec 25
Lee Moring
15:26 04 Dec 25
Greg Taylor
23:17 25 Nov 25
Great staff, especially Stacey.Very helpful and professional.
Myron Schanck
15:39 24 Nov 25
Mike came on time and did a great job.Always very pleasant and informative.
Paul King
18:11 20 Nov 25
My experience has been great from the first phone call to the office. Not pushy at all... very professional and relaxed. (Which is rare if you shop around) Chris came out and did a really good job answering all my questions and explaining my options. Also, thank you to Mike who did a great, and thoughtful, job on the install. It's refreshing to see good service at every level.
Tom Sullivan
15:31 17 Nov 25
Quick and easy water system refresh with Jonathan from Kinetico. Friendly, great explanations and professional.
Ralph Morini
16:51 12 Nov 25
The pressure pump on our well manager failed. Kevin summed up the issue and fixed it quickly. We appreciate Kinetico’s response and successful work.
Paul King
16:28 11 Nov 25
