OUR REVIEWS

mable fortune
mable fortune
17:10 24 Jun 22
Our technician Kevin was great...arrived early plus pleasant and professional.He explained all the service that was provided and went the extra mile to help with a dishwasher issue!I appreciate the office notications about time for services.
Steven Weber
Steven Weber
21:02 22 Jun 22
Mike was very professional and went the extra mile to answer all my questions and providing advice! Would recommend their services to anyone!
Richard Valentine
Richard Valentine
19:24 07 Jun 22
Ryan Parry
Ryan Parry
17:59 03 Jun 22
Always an excellent experience, always early and overprepared with extra filters in case we want to get more immediately. I would highly recommend!
Michael Slusser
Michael Slusser
18:59 02 Jun 22
Requested replacement filters, received the next day and Kinetico kept me informed of the delivery and were very friendly throughout
Carolyn Marie
Carolyn Marie
20:00 27 May 22
This was our first service since moving in to our home. Mike came out and replaced all of our filters and showed us how to service the system ourselves. He explained how everything worked as well as what was hooked up to the system. He was very knowledgeable and friendly.
diane gianos
diane gianos
17:09 24 May 22
Had the water expert come out check my water, very professional no high pressure sales. Ended up going with a drinking water system, love my purified water! Install went smooth no more bottled water …
Len Santalucia
Len Santalucia
19:51 13 May 22
Anne Dunnburg
Anne Dunnburg
20:27 11 May 22
Dana Witt
Dana Witt
22:41 07 May 22
Tim Emery
Tim Emery
17:46 06 May 22
Rodney Spears
Rodney Spears
15:38 29 Apr 22
Very prompt, very polite and knowledgeable. The kind of business you feel proud supporting.
Alan Philip
Alan Philip
14:28 28 Apr 22
Thanks Kinetico for installing the water Filtration system! The only regret i have is not getting this done sooner! Would Highly recommend them for any water service! 😁
Cody williams
Cody williams
03:25 21 Apr 22
These guys really know their stuff, and were very respectful of our home. I just told the neighbors that they need to have their water checked by Kinetico. Thank you!
Marco Antonio Trejo
Marco Antonio Trejo
13:02 20 Apr 22
We are really enjoying our water treatment system so far! The water tastes great, and we feel so much better having clean water to use in our home. Definitely recommend!
Jenni Hawthorne
Jenni Hawthorne
05:31 20 Apr 22
We are very happy with our system and the service we have received. We checked out other options but the prices weren’t much different and Kinetico is far superior on many levels. Our water feels soft now and no more hard water stains
Jackie Parker
Jackie Parker
17:36 19 Apr 22
Paul and Diane are excellent to work with! So professional and just amazing people who go above and beyond in their customer service and satisfaction. The whole process from consultation to installation was as easy as can be. The guys that installed our water softener cleaned everything up and it looked like they had never even been there! And, the water quality is everything they said it was. Love my new Kinetico system! Thanks guys!
Jonathon Davis
Jonathon Davis
02:29 19 Apr 22
Paul and Diane are the most amazing, humble people you can meet. I knew absolutely nothing about Water Systems when I met them and their knowledge and passion has won me over! I will forever have a water filtration system. Once you have one you can never go back! Thanks for being amazing people and offering amazing products! You guys are the best!
Kevin Slater
Kevin Slater
22:00 15 Apr 22
Had kinetico come out and clean my ducts in my house. Had a smell coming out of one of my vents and not sure why. Two techs came out vacuumed all my ac vents and even cleaned out the ducts under the house then sprayed a sanitizer through the ac and just Iike that the smell is gone !! The guys were very professional and efficient, only took about half a day. Looking forward to my consult about getting my water system installed through them next ! Very very much so suggest them for work for anybody with like needs!!
Megan Slater
Megan Slater
21:39 15 Apr 22
Awesome company with awesome employees!!
Bob Proost
Bob Proost
18:19 15 Apr 22
Just had these guys do a whole house duct cleaning and they did an amazing job! I wish I would have done this years ago. True professionals and happen to be super nice guys as well! Would highly recommend anyone thinking about having this done in their own home.
Perry Pascual
Perry Pascual
14:17 15 Apr 22
Everything was responsive, timely, and top quality! Chris P, Mike T, and Stacy are professional and courteous and patiently explained everything concerning our water and the products and services they recommended. Thank you!
Joni Delph
Joni Delph
14:33 14 Apr 22
We had a wonderful experience with Kinetico. Our neighbor had recommended the system to us and Chris came out to test our water within a couple of days after our call to the office. We were very impressed with his knowledge and presenting the system and options to us. Mike was here within the week to install the system. He did an awesome job and walked us through the system after installation. We look forward to continued relationship with this Company and have been so impressed with the entire staff. We highly recommend Kinetico!
Michael Moyers
Michael Moyers
21:22 08 Apr 22
Talk about great service! From my consult with Chris to my instal with Mike, this was a wonderfully smooth process and experience. Even Stacey, back at the office, helped ensure the schedule was met. And boy, the taste difference with my water is amazing. I’m literally clutching my water bottle. I consume a gallon of water a day and having served in the Coast Guard and drank from the purity of a glacier, I know water! This is the best, and so worth the cost. Protect your family and your own health. Choose Advanced Water Systems with a top of the line Kenetico system for your water needs.
Ed Robey
Ed Robey
19:51 08 Apr 22
Paul Lewis
Paul Lewis
13:59 06 Apr 22
Mike was excellent as he arrived ahead of the scheduled time and finished ahead of his estimate. Great customer service
Glenn Vanlesser
Glenn Vanlesser
13:42 01 Apr 22
Every service member has been very personable and professional. Would recomend Kinetico to anyone in need of a water treatment system.
Bob Turton
Bob Turton
15:57 29 Mar 22
Jim Stanley
Jim Stanley
14:11 25 Mar 22
MR.Bowman was on time, through, and very personable. Overall great experience.
Sam Svhutte
Sam Svhutte
22:57 24 Mar 22
This is a great dealer. They answered my call timely and were very eager to help. They have great customer service. They go above and beyond.
Frank Dionne
Frank Dionne
20:48 24 Mar 22
Kinectico installer was very professional and explained the entire system. I would recommend them for anyone looking for water filtration!
Anthony Ramos
Anthony Ramos
17:53 24 Mar 22
Matt&Denise Haas
Matt&Denise Haas
21:59 22 Mar 22
Service is always top notch & any needs are quickly taken care of in a timely manner !!
Manuela Moore
Manuela Moore
19:58 12 Mar 22
Jenn B.
Jenn B.
17:51 08 Mar 22
I cannot say enough good things about this company’s customer service, knowledge of their field of expertise, and passion for the service that they provide. The most professional out of the companies I’d spoken with pertaining to my water issue. Both Chris the sales technician and Mike the service technicians were knowledgeable, professional, and went above and beyond to ensure that my water situation was resolved. I sincerely appreciate the level of service and fix of my water issue. I highly recommend this company.
C B Jr.
C B Jr.
21:55 07 Mar 22
Jim Grahek
Jim Grahek
19:36 07 Mar 22
Mike the installer just left my house , it took him about 4 hours to install both soft water filtration and a reverse osmosis system. That he connected to my fridge and sink,by drilling thru the granite install additional spigot for the purest sweet drinking water. Also drained my hot water heater, removed 1960 ugly water filter. Plus install outside water tap for lawn water. The icing on the cake I can now fill my hot tub wthe soft pure water. Now our clothes won't be falling apart and break out with rashes after we shower. I wish we did this 3 years ago, no more lugging water from the store. We couldn't be more pleased with Mike very knowledgeable and up beat. An absolute pleasure to have Mike in our home. Can't wait to try it out.
Meredith Hopper
Meredith Hopper
17:03 07 Mar 22
Love my K5 drinking water, the installation went so well. Very knowledgeable and great people to work with would highly recommend.
Shelley Shaw
Shelley Shaw
20:37 06 Mar 22
Professional from start to finish and our water has never tasted this good! Beyond happy!!!!! I cannot say enough how pleased we are with everything!
Patrick Rosier
Patrick Rosier
20:37 03 Mar 22
Jennings Dawson
Jennings Dawson
19:02 03 Mar 22
CJ was awesome!!! Great visit and he was extremely helpful. Top notch guy. Thank you all.
Kristin Carleton
Kristin Carleton
22:44 25 Feb 22
This is my second home I’ve used kinetico to install a reverse osmosis water filter and I love them! The service is excellent and the water tastes amazing. Thank you!
Bill Briggs
Bill Briggs
20:07 24 Feb 22
Joshua Carlson
Joshua Carlson
18:46 24 Feb 22
Great company! I had a large amount of iron in my well water and am very satisfied with Kinetico's work in helping to eliminate the problem. Worked with Chris and Mike and they were both kind and professional and a pleasure to work with. I look forward to further dealings with Kinetico Advanced Water Systems!
Kimberly Jackson
Kimberly Jackson
12:51 24 Feb 22
Chris is the best! He didn’t try to upsell us. He made sure we were getting the right system to eliminate the issue we were having with our water. We really appreciate that! Mike did a great job with the installation and removal of our anode rod. Thanks, guys.
Pamela Manner
Pamela Manner
21:32 23 Feb 22
CJ was very pleasant, courteous, and professional. He arrived promptly at the appointed time for our service call. For any needs you may have in the future, I would highly recommend that you request him to address your concerns.
Robert Read
Robert Read
20:55 22 Feb 22
We have used Kinetico since we moved in for our home water system. With the softener under the house, we're always embarrassed the technion has to crawl under the house for service. Today, CJ didn't even blink an eye and went straight to work. A very pleasant and efficient young man. A good example of the service we receive year after year.
Sabina Stiller
Sabina Stiller
20:29 22 Feb 22
I love my Kinetico System as much as I love the Kinetico Team! If you're looking for great water and a great group of people to help you with it, look no further. I have zero complaints, nothing but praise on the equipment and prompt, friendly staff!
Traci Labounty
Traci Labounty
20:26 22 Feb 22
Thank you for my K-5 Reverse Osmosis! Now my dog and I have pure water!Thank You!
Stephen Grant
Stephen Grant
17:59 18 Feb 22
Mike did an awesome job installing our Kinetico whole house water filtration / softener system, and our reverse osmosis drinking water system. Now we no longer need to buy any single use plastic water bottles! Thanks Kinetico!
Nancy McDaniel
Nancy McDaniel
21:16 17 Feb 22
CJ was a pleasure today! I had my service appointment and he fixed the leak I had! He was professional and very helpful with all my questions. Thank you CJ and Kinetico for always providing great customer service!
Tillie James
Tillie James
21:49 16 Feb 22
John Clark
John Clark
17:54 11 Feb 22
I looked into 2 other systems before I decided on Kinectico. The deciding factors: Thoroughness of their tests and customer service - the system is pretty awesome too!Chris Pavie's (Site surveyor and sales) knowledge and professionalism are first rate. No BS unless it stands for Best Service.Mike Trainor (installer) is simply a master at his craft. Very friendly and professional.What is best is their after-installation service. I have called them both for questions and advice and they are more the willing to assist even though they have already been paid. Look no further folks, this is the system/company you want.
Iris Graves
Iris Graves
17:31 10 Feb 22
I LOVE my Kinetic’s water system!! In this area with super hard water I don not worry about mineral deposits anywhere in my house!! Previously I had mineral deposits in my washing machine, shower, commode and faucets and clearly in my drinking water! Now I have none of that threatening my appliances or me. AND their service personnel is super reliable and friendly!! Even called me to see whether I needed anything that their technician could do or bring while he was in the area soon! Thank you KINETICS!!❤️
Dawn Reaves
Dawn Reaves
21:11 07 Feb 22
Paul was great!! Everyone I spoke to was super patient with explaining the entire process. I am so happy with my system and not to mention I now have the best water I’ve ever tasted in my life! I would recommend Kinetico to everyone I know!! Thank you so much for making my life so much easier!
christopher loboda
christopher loboda
19:32 02 Feb 22
We have had a Kinetico water system in all our homes since the early 90's. That should tell you all you need to know about the systems. But, you do need to know that of all the systems that we have put in; this experience was the best. Kinetico - Advanced Water Systems of Central Virginia, took care to ensure we had the proper system - not too small and no overkill. They could not get into our house prior to the closing date, so they showed up the next day to ensure we had clean, pure drinking water and soft water for everywhere else.They efficiently used the space where we wanted the system and the installation professional was top notch. Polite, knowledgeable and he went the extra mile to make sure we were happy and everything was just right.If you are on the fence about a water softener or reverse-osmosis drinking water system. Hop on off and call there great people.
James Scholze
James Scholze
15:12 28 Jan 22
FANTASTIC company. We have been delighted with the whole house Filtration System we had installed. MIke, the installer as well as Servicer is professional, courteous, and very knowledgeable. We have had the system for about 2 years now, Flawless Operation.
Jamey Brads
Jamey Brads
20:13 27 Jan 22
Excellent service and follow up.
SARBJIT JASWAL
SARBJIT JASWAL
21:51 26 Jan 22
Ghassan Harika
Ghassan Harika
21:30 14 Jan 22
Alyson Lawyer
Alyson Lawyer
11:23 14 Jan 22
Cathy Fischer
Cathy Fischer
17:17 11 Jan 22
Sharon Ocampo
Sharon Ocampo
17:30 10 Dec 21
Originally I was scheduled for 11-12p but due to some issues was moved back to 12-1pm. They made sure to contact me and make me aware of the inconvenience, other companies won’t do that and have you waiting for them. Vasi was great. He was friendly and patient in answering all my questions and he was great with all my dogs which was a plus. I am very pleased with the service/maintenance performed.
Keith Franz
Keith Franz
20:08 08 Dec 21
Mark Chavis
Mark Chavis
21:35 13 Nov 21
Mike and CJ were very professional and efficient. They did an outstanding job on the install and I really appreciate the great work they did.
Sarah Tofani
Sarah Tofani
17:27 12 Nov 21
Paul came today for yearly service and spent time showing me how to change my own filter, gave me tips on extending their life and also fixed the electricity outlet in my laundry room! I have clean water and LIGHTS!!!
Carolyn Springer
Carolyn Springer
17:38 10 Nov 21
Brenda Jones
Brenda Jones
17:18 08 Nov 21
Mike & CJ arrived on time & we’re very competent & quickly installed our system. Enjoyed working with them
Rheanna Lewis
Rheanna Lewis
14:21 29 Sep 21
Stacey and Paul did an outstanding job. I was with another company, because I found out through a mortgage refinance that I had E. coli in my well. The company had been jerking me around for a month and a half trying to sell me one of their systems for way more than I could afford. After several failed attempts to get the problem fixed, my neighbor recommended Kinetico. I called them yesterday around 2pm. The problem was fixed by 5pm for half the price the other company wanted to charge me. Not only did Paul fix the problem well, but he also took the time to explain what was needed for the job and WHY. As a single mom, I hate being mansplained to. I am a reasonably intelligent woman, but I’m not a plumber. Paul PATIENTLY explained what each piece of equipment was doing and why it was important. In the long run, he probably saved me double what I spent and was patient and kind about it. Words cannot explain how appreciative I am. I will be returning to Paul for any future issues and referring any friends I have to them.
Jeannie Slater
Jeannie Slater
01:10 28 Sep 21
The staff at Kinetico are very knowledgeable and friendly. Great customer service. Highly recommended!
Luke Saville
Luke Saville
17:52 27 Sep 21
These guys are amazing. They were very flexible with installation times and gave me options about where I wanted the filters to go, whether I wanted fridge hookup, etc. The install was flawless and looks like it was always there. The water tastes great, 10 year warranty, I have 0 complaints.
Tawaka White
Tawaka White
23:04 23 Sep 21
I have used Kinetico to filter my well water for over 20 years. We had to lay it to rest and replace it with a newer model. I could not be more pleased. We added the reverse osmosis system with mineral cartridges and bye bye bottled water. The staff is so friendly and helpful. I had some concerns about the life of my warranty and even 30 days after my install they worked with me. They get an A+ rating !
Marie Long
Marie Long
18:41 10 Sep 21
Exceptional experience and service. Went above and beyond my expectations. I’m a customer for life.
Sandra Alexander
Sandra Alexander
03:11 05 Jul 21
Even after 3 years the team responds to your text within 15 minutes. Even on 4th of July holiday. I was in the store shopping on 4th of July and I needed pellets for my canister. But there were 3 different kinds so I sent a pic to the Kinetico Team and Within 10 MINUTES I had a response. I had additional questions and they were quick to respond even after a 3 YEAR AGO PURCHASE. You just gonna love them and the system that works like a charm.
MaryGail Walton
MaryGail Walton
20:38 15 Jun 21
Paul & David replaced our old system in our home. They were professional and personable. Their work was done swiftly and accurately. We have had no problems with the system in the 4 years since installation. I would highly recommend this company and their products.
Nancy Powell
Nancy Powell
21:34 12 Jun 21
Great company to work with. . Service has been outstanding would highly recommend to anyone looking for a water treatment system.
Bill Rushing
Bill Rushing
12:54 12 Jun 21
My family and I were in need of help with the taste and smell of the water coming from our well. Fortunately, I called Kinetico and one of their experts came out and installed a filtration system in our home. But, they didn’t sell me the system I wanted, they sold me the system I needed. I wanted everything they had, but was educated by the representative who was installing the system. One year later, I called them with issues I was having with using a lot of peroxide. Paul Gianos drove out to our home and found the issue immediately. He installed the pipes so filtered water would not be used outside the house, only inside. Finally, someone who makes house calls and genuinely cared about the customer. We are fortunate Kinetico really knows their systems. Thanks to all of you and your continued help.
Israel Melendez
Israel Melendez
14:17 16 May 21
The Kinetico team is among the best business people I have ever done business with. From the very start they have been thorough in ensuring my understanding of the water treatment products and the system I needed. Every time I need service "one call is all" I have to do. Definitely a great team and product.
Elizabeth
Elizabeth
00:24 07 May 21
The most amazing water team ever. Immediate answer of the phone, immediate answers to questions, emergency services if needed. All done with a smile, true blue awesome folks! Best decision for our family!
Patrick Lilly
Patrick Lilly
19:38 06 May 21
The guys do a great job! Love my system and the service. They even updated my Google map address last visit so it was easier for people to find the house! Very helpful!!
Geneo Bryce
Geneo Bryce
22:34 04 May 21
In the event you need a water guy, Paul and his team take very good care of you the client and the untimely situation of needed repairs or maintenance to a system you just can’t do without, water. I’ve use them for 3 separate locations and Paul has always taken great care of me. I would highly recommend them for all of your water filtration needs. Excellent response time and great customer service.
Mike Schrag
Mike Schrag
20:44 22 Apr 21
Great experience. They were always very responsive, even after the install was finished when I had followup questions.
Jessica Hopkins
Jessica Hopkins
23:10 09 Apr 21
Chris and his crew have been amazing. They came by to figure out the multiple issues we had with our water and made sure to fix it. Can only recommend!
Paul Wirt
Paul Wirt
17:30 23 Mar 21
Absolute Professionals. Always prompt and courteous. I have had the Kinetico water system for years and I can call or text any question or service request at any time and get a quick reply. These guys are always looking out for me and ensuring my water system is perfect for my family. BTW the system is excellent, I highly recommend.
Lori Groopman
Lori Groopman
13:30 17 Mar 21
Kinectico Advanced Water Systems of Central VA recently replaced our very old water filtration system. Now our water tastes great, is much softer than before (we have very hard well water), and we have really good water pressure throughout our house. Their team is highly skilled, professional, prompt, and courteous. We have already recommended them to some of our neighbors and friends and will continue to do so.
Courtney Stokes
Courtney Stokes
02:42 14 Mar 21
Highly impressed with Kinetico and their team. They are nothing short of professionals when it comes to high quality, purified water. My first experience with Kinetico water showed me how many benefits there are from drinking and using their filtered water. I now feel healthier and am convinced to encourage others of the many benefits of choosing Kinetico Advanced Water Systems.
Michele Nacouzi
Michele Nacouzi
01:50 14 Mar 21
Katherine Waring
Katherine Waring
12:55 06 Mar 21
Love our water filtration system! It puts my mind at ease to know my family is drinking safe water! It’s also helped our skin. My daughter’s eczema is so much better!
Tabitha Smithers
Tabitha Smithers
14:46 02 Mar 21
We have worked with Paul and his team on multiple installs. Very thorough. Extremely knowledgeable. Willing to discuss options based upon your individual needs. We highly recommend Kinetico Advanced Water Systems of Central Virginia without reservation.
Beth Trader
Beth Trader
21:35 01 Mar 21
David Nacouzi
David Nacouzi
12:52 01 Mar 21
I had no idea my water could be so much cleaner before Kinetico. With my kinetico system, my water tastes more pure than any expensive bottled water I’ve tasted. I can’t believe it, but I actually take pride in the quality of my water now. Never thought that would be something I would say. Thank you Kinetico!
george N
george N
02:11 01 Mar 21
American made and best water system on the market by far, my neighbors brought their water bottles to fill up when they visited us!
Sean Reid
Sean Reid
01:22 01 Mar 21
Kinetico was great! The process was painless, the customer service was excellent, and best of all... I can immediately see and taste a difference in my water!
Chris Pavie
Chris Pavie
17:41 28 Feb 21
We had really dry skin from the chlorine and hardness of the water. We had our Kinetico system installed and we saw a huge difference in our skin! Also, we drink alot of water so we had the K5 Reverse Osmosis Drinking Water System installed! It feels so good knowing my family is drinking purified water all the time!
anthony ascolese
anthony ascolese
20:40 25 Feb 21
I cannot say enough about how great it has been working with Kinetico Advanced Water Systems of Central Virginia. They have been extremely knowledgeable, not pushy, the installation is beautiful and the equipment works even better than expected. The entire team in Richmond did an outstanding job. If you are experiencing any issues with your water or just want great water for you and your family, this is the place to go. FIVE STARS!
Jessica Wrenn
Jessica Wrenn
20:33 18 Feb 21
The guys with Kinetico have been lifesavers on more than one occasion. They are honest and trustworthy. I use them for our water softener system along with our plumbing needs. I highly recommend them..
Bruce Becker
Bruce Becker
12:21 18 Feb 21
I became a customer about 2 yrs ago.Paul Giannos, came to my home, professionally tested my water ,(in Toano, Va.).We found extreme hardness, high levels of chlorine,totally discover solids etc.I was renting the property, but having been used to owning water purification in previous homes, I petioned my landlord to allow installation, offering to pay part of it, as it would also enhance home value, considering the water deficiencies in the area.We eliminated the problematic chlorine,hardness and dissolved solids.As I was semi retired, having previous experience with having high quality reverse osmosis water in my homes and all the health advantages it brings, I offered to become part of the Advanced Water Systems team with its dealership providing Kinetico Warer Systems product and services, all American Made and#1 rated by consumer reports.Their quality and warranties are 1 st rate.,as are the ethics of the leadership team.If you want top quality at fair pricing, you have found it.
Mary Chamberlain
Mary Chamberlain
22:37 10 Feb 21
I would like to say tht kinetics is a family friendly company. They go above and beyond to make sure my systems is up to date .. love my water Boy..
Stacey Slater
Stacey Slater
21:15 10 Feb 21
The K5 Reverse Osmosis Drinking Water System is the best. My water, tea and coffee have never tasted better! Plus I know there's nothing crazy in my drinking water and that gives me peace of mind!
Mary Summers
Mary Summers
20:20 10 Feb 21
I cannot recommend this business enough to my family and friends. I’ve had nothing but wonderful experiences with the Kinetico team, and thank them for the clean, ethical, and reliable water products I use everyday. Equally as great as their products, the team is professional, responsive, and trust-worthy. I have greatly enjoyed doing business with them and you will, too!
Jeff Thomas
Jeff Thomas
16:37 10 Feb 21
Paul and his team installed a new water system in my business that made previously undrinkable water taste delicious. For over 40 years we have had to use bottled water to drink because of the water table quality that feeds our well. In 2019 we estimated over 20,000 water bottles made it into the landfill. Now we offer perfectly clean, ice cold water and use biodegradable cups. I really can’t say enough about how happy we are with the Kinetico system.
Vincent Nacouzi
Vincent Nacouzi
01:49 10 Feb 21
Truly a lifesaver. These guys were so on time efficient and kind I wish I had more water to get treatments. At a fraction of the cost they knew the water chemistry and gave me the best tasting water anyone can have thank you Mr PaulFrom Dr. V
julia abbott
julia abbott
23:05 18 Aug 20
I kept meaning to write this review earlier, but honestly the system is so low maintenance it kept slipping my mind!! We live in a rural area and have well water which to me smelled awful!! We ended up purchasing the sulfur guard system and also did a reverse osmosis purifier for drinking. It is awesome!! Absolutely no odor and the drinking water is tasteless, just like bottled water. Paul and the rest of the team were personable, professional and got us set up right away, just in time for the mother in law visit!! Like stated earlier it is a low maintenance system and just what we needed!! Thank you kinetico- Advanced water systems of va!!!
Jeff Thomas
Jeff Thomas
16:54 18 Aug 20
Great water purification product. Paul and his team handled everything professionally and the install went perfectly. We now have great quality drinking water after nearly 50 years without. And, we will keep 10k+ water bottles out of the landfill every year.
David Barnett
David Barnett
02:30 17 Aug 20
My Kinetico system is one of the best investments I have ever made. I have no more spotting on glass shower doors, no more white buildup around faucets, no calcium buildup in toilet tanks and tankless water heater, and the best-tasting water and ice from my Kinetico reverse-osmosis system. Installation was flawlessly done and scheduled annual maintenance is always efficient. Great product, great people, great sservice.
Ruthie Hammond
Ruthie Hammond
21:34 16 Aug 20
Everyone has been great to work with! Pleasant! One week I had 5 plumbers out to fix a leak and they couldn't. The last one that came out said if he fixed the leak, it would ruin the warranty on my water system. So I called Paul. It was after-hours, and he came out immediately. I can't thank Paul enough!
Micheal Ross
Micheal Ross
22:10 13 Aug 20
Very friendly people very professional .Was install 3 years ago still works great. highly recommend them
Susan Collision
Susan Collision
21:32 13 Aug 20
Outstanding communications, technicians, and products
Paul was prompt, and explained everything.
Karen Turner
Karen Turner
13:09 17 Mar 20
I had a water purification system installed due to having Well water. The service has been great! Wonderful staff there. The system is great and any issues or questions just call they will answer and come out even on weekend. Very pleasant company to have on your side.
Paula Turner
Paula Turner
21:23 04 Mar 20
I made a service call this morning and they were here in a few hours / same day. Awesome customer service! A++
Andrea Monaghan
Andrea Monaghan
17:08 31 Dec 19
I wanted to wait until the system had been in for a while before writing a review. From our various homes this our 4th water treatment system and it's absolutely the best. From sale to installation everything was top notch and professional. They worked with us to install an RO in our RV and we loved having great tasting water as we traveled across the country. The system has been wonderful with low maintenance and salt usage. Don't be fooled into cheaper systems. Lower water quality, higher salt usage and maintenance will end up costing more in the long run.
Jeff Loinette
Jeff Loinette
20:58 22 Jul 19
I recently had a Kinetico water softener and filtration system installed and I am very happy with the installation and the peace of mind that comes with knowing we have quality water right on tap.The results were instant, the sandy sediment is gone from the bathtub and there isn’t a hint of foul smell.Paul and Mike won my trust with their professionalism & I would recommend them to anyone.
Julie Grosch
Julie Grosch
00:54 30 Jan 19
Absolutely amazing service every time!!! I've had my system for two years, and it runs beautifully. Mike is a very qualified installer, and Paul, the owner, is honest, knowledgeable and very dependable. I can't believe it took me two years to finally take the time to write a review. I needed some more filters and a bag of salt. I called on a Monday and Paul delivered everything to me the next day!! You can't beat service like that. These guys don't just forget about the service after you purchase your system. Not to mention we never have to buy bottled water again. This reverse osmosis water system puts out the best water I've ever tasted, and the water softener solved the issues we were having with our hard, iron filled well water. I highly recommend this company for all your water treatment needs. They are the real deal!!
Samuel Clark
Samuel Clark
13:07 19 Jan 19
Just want to give the biggest Thank you to Paul and Mike!! This has been one of the best customer experiences I have ever taken part in. From the initial FREE consultation to the install, I have never had better service and ease of comfort I did working with this company. I have had other companies come out and give me their so called free consult. This company was the only one who took my concerns and really explained why I had those and to top it off, NO high pressure sales!! I hate trying to be forced into making a decision when I still wasn’t sure, but Paul was amazing, he made sure I knew everything I needed in order to make a smart decision. Now as far as the product itself, I couldn’t be happier!! We now have clean and safe water for us to drink and live with, this was very important knowing we have a little one on the way. I would highly recommend them and wouldn’t change a thing. Thank you again for the best experience I have had in a very long time!
Jeff Russell
Jeff Russell
20:44 27 Aug 18
True Professionalism
Morgan Y
Morgan Y
19:50 20 Nov 17
Ronda & Brian are the definition of customer service! Super helpful folks!
Diane Gianos
Diane Gianos
01:58 12 Apr 17
This is the best quality water treatment option and the service will simply blow your mind! Their warranties are truly the best with 10 years on parts AND labor. If you are checking out your options don't make any decisions without calling them first.