Specific contaminants ie. Fluoride, Lead, Copper, Nitrate, Silica, and Manganese
WATER SOFTENERS
Non-electric Kinetico
Non-electric twin tanks
Non-electric single tanks
Conventional electric economy
ACID NEUTRALIZER
Electric Backwash filters
Soda Ash Systems
Passive tanks with Calcite/Georgia Marble
Electric Backwashing Calcium Carbonate Filters
Soda Ash ingestion for extremely low PH and/or Iron free water
Passive Calcite Tanks
DRINKING WATER
Filtration
Reverse Osmosis
Water coolers
Rentals
Minerals added
REVERSE OSMOSIS
Whole House Systems
Restaurants
Industrial/ Commercial
Why Our Water Treatment Approach is Different
About Our Dealership
The Advanced Water Systems Group provides water treatment solutions for residential and commercial clients since 1987. Eugene Smelik Sr. founded Kinetico Advanced Water Systems in 1987 after discovering the Kinetico water system in 1971. The company, which started in Smelik's garage in Morehead City, North Carolina, now has 12 locations across five states and is the sole provider of Kinetico water systems for thousands of customers who value high-quality water.
Our projects include everything from basic whole-house filters to water softeners and specialized odor control, all the way to whole-house reverse-osmosis systems. We are the only authorized Kinetico dealer in the Greater Richmond area, which means that we have the best products in the world, as well as the flexibility to offer basic equipment like our competitors.
Our pricing cannot be beaten, and our warranties are REAL and fully transferable. When you are serious about improving your water, we look forward to scheduling your no-pressure consultation with one of our trained professionals. We have solutions that can fit any budget (including rentals and reconditioned equipment), and financing options with zero-down and very low APRs.
Long-term customer satisfaction is our number one goal, and we are dedicated to providing every one of our customers with personalized, honest service.
Unlike many other water treatment companies, our philosophy is anchored in understanding the specific water quality issues of each customer and how those issues can be resolved most efficiently and cost-effectively.
Advanced Water Systems Group is known for its dedication to solving water problems and satisfying the customer. That's one of the reasons why we offer Kinetico products. They're unlike anything else on the market with brilliantly simple solutions tailored to your home.
With a comprehensive line of water treatment products and trained water professionals dedicated to helping you determine what solution is best for your family, we have confidence you'll enjoy the Advanced Water Systems Group experience. We're looking forward to having you join our growing family of happy customers.
Our Team
Paul Gianos
Owner
I started as a Kinetico customer in 2014 when working for The Home Depot
My Experience
Has a background in Mechanical Engineering and project management
dedicated to fixing water since July 2015 because it changes people’s lives
passionate about designing each project to fix the problem as well as being serviceable
Wrestler at NC State University.
soon to have Master Plumbing license
Michael Trainer
Master Tech / Installer
I started working for myself, constructing custom-built homes in 1987 after completing Building Trade School. I continued to build homes for the next 25 years. I met the love of my life, Kristina Trainer, in 2006, and we married in 2009. I have two children from a previous marriage. Brooke Trainer (31) and Derek Trainer (28). My wife has one daughter from her previous marriage. Jenna Miller (26) and two grandchildren, Breyer Miller (4) and Lauren Miller (1).
In 2013, we welcomed a new addition to our family, Maximus Trainer (7). I wanted my wife to stay at home to raise him, so I went to work for Kinetico Inc. in Columbus, Ohio. After a couple of years, I was in a training seminar in Newbury, Ohio. I was paired up with a nice guy from Virginia. We hit it off like we had known each other our entire lives. We kept in touch, and several months later, he offered me a job in Richmond, Virginia. We leaped faith and moved to Virginia in 2016. I have always enjoyed working, but now I am working with someone with the same work ethic and passion as me, to be the best at whatever we do. It’s a privilege to work for such an amazing person (Paul Gianos). We have become family, and I will be here until I retire. You can trust us with your water.
Jonathan Barron
Service Technician
My name is Jonathan Borron. I’m a father of 3 kids and a tiny Malshipoo. I live out in the country and enjoy hunting, fishing, and camping. As a family, we enjoy trips to the mountains and beach. My family also has a long history rooted in the love of racing, with my grandfather and Great-Grandfather being racecar drivers! I have gone 162mph in a NASCAR myself! I joined Kinetico Advanced Water Systems for a career change at the end of 2022. I started in the Duct Cleaning division. I have learned so much about the importance of indoor air quality and water filtration already!
Kevin Slater
Service Technician
My name is Kevin Slater. I have been married to my wonderful wife, Megan, for 3 years. I have a 9 year old daughter, Summer. I started with Kinetico this year for a better life change for myself and family. I find it most interesting to see all the different water problems and different ways of correcting them. Outside of work, I coach Rec League Soccer and I am a gymnastics and cheer dad. I look forward to each customer interaction and learning more about the water industry.
Daryl Humphrey
Water Quality Specailist
My name is Daryl Humphrey from East Orange, NJ. I’m knew to the water industry, and I am very excited to be a part of the Kinetico team. My background is mostly from the world of sports. After graduating from high school I played minor league baseball for the New York Yankees. I attended the University of Oklahoma and received a degree in Physical Education/Corporate Fitness. During my time at OU I took a basketball officiating class and started refereeing intramural sports and fraternity games. I really enjoy officiating and the challenge of trying to get as many plays as I can correct. I continued to improve and was hired by the WNBA. I also work part time as a college women’s basketball referee.
I believe my officiating and baseball career as well as a solid family upbringing has allowed me to connect with people from All walks of life and has given me the confidence to be successful.
I am a father of two. I enjoy watching my daughter play travel softball, middle school basketball, and flag football. I also enjoy my relationship with my son. I also enjoy helping others as well as the mountains and the ocean.
Diane NACOUZI Gianos
Marketing Manager
I’ve been with Kinetico for a bit over 4 years. I do all the marketing for the Richmond Location. Social media, Podcast campaigns, radio ads, website Etc. Our employees are truly like a family, and I couldn’t ask for a better crew. We work as a close team to deliver the best experience possible. I love to be with family, exercise, and travel. I was born in Beirut and speak three languages, including French, Italian, English, and Arabic.
Stacey Slater
Inside Sales Water Specialist/ Executive Assistant to Owner
I have been with Kinetico Advanced Water Systems for 5 years. I started as the Office Manager, but grew to love the science and Chemistry behind what we do. I recently transitioned into the sales field and can’t wait to share all the great things I’ve learned since being here! Outside of work, I have three active young boys who keep me on my toes. I love working for Kinetico and feeling like we make a difference. We stand out from our competitors because we try to develop a personal relationship as well as business. I want to be able to ask about your kids and family as well as your system.
Chris Pavie
Water Quality Specialist
I come from a background in General Contracting and business management. I have been in the water industry for a couple of years and love it. As a water consultant, I help give clients the best recommendation to better their water.
I enjoy watching my daughters play the game of softball. It brings back memories of when I used to go to the field to play as a child. I also love to fish on the Rappahannock River and enjoy family time.
I have always enjoyed helping others, seeing the finished product, and how it affects my clients. I am a genuine person and want what is best for others. I really care about my clients and their unique water situation.
Kay Fitz-Trowell
Office Manager
My name is Kay Fitz - Trowell , I am a single mother with 4 boys, 3 biologically and 1 adopted. I started with Kinetico this year for a better life change for my boys and myself . Learning how the quality of your water matters has been very interesting and I look forward to coming into work to learn more every day. Coming into the Kinetico Family has been such a great transition, I look forward to each customer interaction and learning more about the water industry. When I am not at work, my time is spent being a sports mom for my boys who participate in football and basketball. Yet with the small time I have to myself I use it to work on my podcast and building my mind with reading.
Skyer Stone
Service Technician
My name is Skyler. I am born and raised in King William County. When I'm not at the park with my beautiful girlfriend and daughter, I enjoy a weekend pick-up game of baseball or basketball. I have previous experience in HVAC and Plumbing. I look forward to expanding my knowledge in water filtration and helping to grow the Duct Cleaning Division.
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Frequently Asked Questions
Where to buy a water softener in Richmond, Indiana?
You can buy a water softener in Richmond, Indiana, at Kinetico Richmond. We offer a range of high-quality water treatment solutions tailored to your needs, ensuring you receive expert guidance and support for your purchase.
What are the best water softeners available?
The best water softeners available include Kinetico's non-electric systems, which are known for their efficiency and reliability, as well as popular brands like Culligan and Rheem, which offer a range of models to suit different needs.
How do I choose a water softener?
Choosing a water softener involves assessing your water hardness level, household size, and budget. Consider options like salt-based or salt-free systems, and consult with experts to find the best solution for your specific needs.
What is the cost of water softeners?
The cost of water softeners varies based on the type and capacity, typically ranging from $400 to $2,500. Factors such as installation and maintenance can also influence the overall price.
Are there water softeners for large homes?
Water softeners designed for large homes are available and specifically engineered to handle higher water usage. These systems ensure effective softening, providing consistent quality water throughout your home.
How do water softeners work effectively?
Water softeners work effectively by using a process called ion exchange, where hard minerals like calcium and magnesium are replaced with sodium ions, resulting in softened water that prevents scale buildup and enhances the performance of soaps and detergents.
What maintenance do water softeners require?
The maintenance required for water softeners includes regularly checking and refilling the salt levels, cleaning the brine tank, and scheduling periodic professional inspections to ensure optimal performance and longevity of the system.
Can I install a water softener myself?
Installing a water softener yourself is possible, but it requires plumbing knowledge and tools. For optimal performance and to avoid potential issues, it's often recommended to seek professional installation from Kinetico Richmond.
What brands offer water softeners in Richmond?
Several brands offer water softeners in Richmond, including Kinetico, Culligan, and GE. These brands provide a range of options to meet both residential and commercial water treatment needs.
How long do water softeners last?
Water softeners typically last between 10 to 15 years, depending on usage, maintenance, and the quality of the unit. Regular upkeep can extend their lifespan and ensure optimal performance.
What are the benefits of water softeners?
The benefits of water softeners include reducing scale buildup in pipes and appliances, improving the efficiency of water heaters, enhancing the effectiveness of soaps and detergents, and providing softer skin and hair after washing.
Where can I find water softener reviews?
Water softener reviews can be found on various online platforms, including consumer review websites, home improvement forums, and retail sites like Amazon. Additionally, Kinetico Richmond's website may provide insights and testimonials regarding their water softening products.
What size water softener do I need?
The size of water softener you need depends on your household’s water usage and hardness level. Typically, a family of four requires a system that can handle 30,000 to 40,000 grains, but it’s best to consult with a professional for personalized recommendations.
Are there eco-friendly water softeners available?
Eco-friendly water softeners are indeed available. Kinetico offers systems that minimize environmental impact by using less salt and energy while effectively treating hard water, making them a sustainable choice for your home or business.
How do I troubleshoot my water softener?
Troubleshooting your water softener involves checking the power supply, ensuring the salt level is adequate, inspecting for clogs or leaks, and reviewing the settings on the control panel. Regular maintenance can help prevent issues.
What is the difference between softeners and filters?
The difference between softeners and filters lies in their functions: water softeners remove minerals like calcium and magnesium to prevent hardness, while water filters eliminate impurities and contaminants to improve overall water quality.
Can water softeners improve water taste?
Water softeners can improve water taste by removing hard minerals like calcium and magnesium, which can cause a bitter or metallic flavor. This results in smoother, more palatable water that enhances the overall drinking experience.
What is the warranty on water softeners?
The warranty on water softeners typically covers parts and labor for a specified period, often ranging from 5 to 10 years, depending on the manufacturer. Kinetico Richmond offers comprehensive warranties to ensure customer satisfaction and confidence in our products.
How often should I replace my softener?
The frequency of replacing your softener depends on usage and water quality, but generally, it should be replaced every 10 to 15 years for optimal performance. Regular maintenance can extend its lifespan.
What is the installation process for softeners?
The installation process for softeners involves a site assessment, selecting the appropriate system, connecting the unit to your plumbing, and configuring settings for optimal performance. Our professional team ensures a seamless installation tailored to your specific water needs.
Are there rental options for water softeners?
Rental options for water softeners are available through Kinetico Richmond, allowing customers to enjoy high-quality water treatment solutions without the commitment of a purchase. Contact us for more details on our rental programs.
How do I know if I need a softener?
Determining if you need a water softener involves assessing your water quality. If you notice scale buildup on fixtures, dry skin, or soap not lathering well, these are signs of hard water, indicating a softener may be beneficial.
What is the best time to buy a softener?
The best time to buy a softener is typically during off-peak seasons, such as late winter or early spring, when demand is lower and promotions are more common. This timing can help you secure the best deals and ensure a smooth installation.
Can water softeners reduce scale buildup?
Water softeners can effectively reduce scale buildup. By removing hard minerals like calcium and magnesium from the water, they help prevent mineral deposits on fixtures, appliances, and plumbing, leading to improved efficiency and longevity of your water systems.
What are common issues with water softeners?
Common issues with water softeners include salt bridging, which can prevent proper regeneration, and improper settings that may lead to inefficient softening. Additionally, resin beads can degrade over time, affecting performance and water quality.
How do I find local water softener dealers?
To find local water softener dealers, you can search online directories, visit manufacturer websites, or ask for recommendations from friends and family. Local home improvement stores may also provide information about nearby dealers.
What features should I look for in a softener?
The features to look for in a softener include efficient salt usage, capacity for your household needs, ease of use, and advanced technology for effective water treatment. Additionally, consider models with user-friendly controls and reliable customer support.
Are there discounts for water softeners in Richmond?
Discounts for water softeners in Richmond are available through Kinetico. We often provide special promotions and financing options to make our high-quality water treatment solutions more accessible to our customers.
What is the average lifespan of a softener?
The average lifespan of a water softener is typically between 10 to 15 years, depending on factors such as usage, maintenance, and water quality. Regular servicing can help extend its longevity.
How do I compare water softener prices?
Comparing water softener prices involves evaluating various models based on features, capacity, and efficiency. Be sure to consider installation costs, warranty options, and long-term maintenance to make an informed decision that suits your needs.
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Frequently Asked Questions
Where to buy a water softener in Richmond, Indiana?
You can buy a water softener in Richmond, Indiana, at Kinetico Richmond. We offer a range of high-quality water treatment solutions tailored to your needs, ensuring you receive expert guidance and support for your purchase.
What are the best water softeners available?
The best water softeners available include Kinetico's non-electric systems, which are known for their efficiency and reliability, as well as popular brands like Culligan and Rheem, which offer a range of models to suit different needs.
How do I choose a water softener?
Choosing a water softener involves assessing your water hardness level, household size, and budget. Consider options like salt-based or salt-free systems, and consult with experts to find the best solution for your specific needs.
What is the cost of water softeners?
The cost of water softeners varies based on the type and capacity, typically ranging from $400 to $2,500. Factors such as installation and maintenance can also influence the overall price.
Are there water softeners for large homes?
Water softeners designed for large homes are available and specifically engineered to handle higher water usage. These systems ensure effective softening, providing consistent quality water throughout your home.
How do water softeners work effectively?
Water softeners work effectively by using a process called ion exchange, where hard minerals like calcium and magnesium are replaced with sodium ions, resulting in softened water that prevents scale buildup and enhances the performance of soaps and detergents.
What maintenance do water softeners require?
The maintenance required for water softeners includes regularly checking and refilling the salt levels, cleaning the brine tank, and scheduling periodic professional inspections to ensure optimal performance and longevity of the system.
Can I install a water softener myself?
Installing a water softener yourself is possible, but it requires plumbing knowledge and tools. For optimal performance and to avoid potential issues, it's often recommended to seek professional installation from Kinetico Richmond.
What brands offer water softeners in Richmond?
Several brands offer water softeners in Richmond, including Kinetico, Culligan, and GE. These brands provide a range of options to meet both residential and commercial water treatment needs.
How long do water softeners last?
Water softeners typically last between 10 to 15 years, depending on usage, maintenance, and the quality of the unit. Regular upkeep can extend their lifespan and ensure optimal performance.
What are the benefits of water softeners?
The benefits of water softeners include reducing scale buildup in pipes and appliances, improving the efficiency of water heaters, enhancing the effectiveness of soaps and detergents, and providing softer skin and hair after washing.
Where can I find water softener reviews?
Water softener reviews can be found on various online platforms, including consumer review websites, home improvement forums, and retail sites like Amazon. Additionally, Kinetico Richmond's website may provide insights and testimonials regarding their water softening products.
What size water softener do I need?
The size of water softener you need depends on your household’s water usage and hardness level. Typically, a family of four requires a system that can handle 30,000 to 40,000 grains, but it’s best to consult with a professional for personalized recommendations.
Are there eco-friendly water softeners available?
Eco-friendly water softeners are indeed available. Kinetico offers systems that minimize environmental impact by using less salt and energy while effectively treating hard water, making them a sustainable choice for your home or business.
How do I troubleshoot my water softener?
Troubleshooting your water softener involves checking the power supply, ensuring the salt level is adequate, inspecting for clogs or leaks, and reviewing the settings on the control panel. Regular maintenance can help prevent issues.
What is the difference between softeners and filters?
The difference between softeners and filters lies in their functions: water softeners remove minerals like calcium and magnesium to prevent hardness, while water filters eliminate impurities and contaminants to improve overall water quality.
Can water softeners improve water taste?
Water softeners can improve water taste by removing hard minerals like calcium and magnesium, which can cause a bitter or metallic flavor. This results in smoother, more palatable water that enhances the overall drinking experience.
What is the warranty on water softeners?
The warranty on water softeners typically covers parts and labor for a specified period, often ranging from 5 to 10 years, depending on the manufacturer. Kinetico Richmond offers comprehensive warranties to ensure customer satisfaction and confidence in our products.
How often should I replace my softener?
The frequency of replacing your softener depends on usage and water quality, but generally, it should be replaced every 10 to 15 years for optimal performance. Regular maintenance can extend its lifespan.
What is the installation process for softeners?
The installation process for softeners involves a site assessment, selecting the appropriate system, connecting the unit to your plumbing, and configuring settings for optimal performance. Our professional team ensures a seamless installation tailored to your specific water needs.
Are there rental options for water softeners?
Rental options for water softeners are available through Kinetico Richmond, allowing customers to enjoy high-quality water treatment solutions without the commitment of a purchase. Contact us for more details on our rental programs.
How do I know if I need a softener?
Determining if you need a water softener involves assessing your water quality. If you notice scale buildup on fixtures, dry skin, or soap not lathering well, these are signs of hard water, indicating a softener may be beneficial.
What is the best time to buy a softener?
The best time to buy a softener is typically during off-peak seasons, such as late winter or early spring, when demand is lower and promotions are more common. This timing can help you secure the best deals and ensure a smooth installation.
Can water softeners reduce scale buildup?
Water softeners can effectively reduce scale buildup. By removing hard minerals like calcium and magnesium from the water, they help prevent mineral deposits on fixtures, appliances, and plumbing, leading to improved efficiency and longevity of your water systems.
What are common issues with water softeners?
Common issues with water softeners include salt bridging, which can prevent proper regeneration, and improper settings that may lead to inefficient softening. Additionally, resin beads can degrade over time, affecting performance and water quality.
How do I find local water softener dealers?
To find local water softener dealers, you can search online directories, visit manufacturer websites, or ask for recommendations from friends and family. Local home improvement stores may also provide information about nearby dealers.
What features should I look for in a softener?
The features to look for in a softener include efficient salt usage, capacity for your household needs, ease of use, and advanced technology for effective water treatment. Additionally, consider models with user-friendly controls and reliable customer support.
Are there discounts for water softeners in Richmond?
Discounts for water softeners in Richmond are available through Kinetico. We often provide special promotions and financing options to make our high-quality water treatment solutions more accessible to our customers.
What is the average lifespan of a softener?
The average lifespan of a water softener is typically between 10 to 15 years, depending on factors such as usage, maintenance, and water quality. Regular servicing can help extend its longevity.
How do I compare water softener prices?
Comparing water softener prices involves evaluating various models based on features, capacity, and efficiency. Be sure to consider installation costs, warranty options, and long-term maintenance to make an informed decision that suits your needs.
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