OUR REVIEWS

Scott Morrison
Scott Morrison
16:19 18 Dec 24
Very professional staff at a good value.
Laura Brads
Laura Brads
21:32 16 Dec 24
Everyone who we have dealt with in Kinetico has been amazing! They are all so friendly, knowledgeable, and helpful. The proof is also in us recommending them to our son! They also had a wonderful experience with their crew! Great group of guys! Highly recommend! A+++++🌟🌟🌟🌟🌟
wayne merchant
wayne merchant
19:54 16 Dec 24
Very knowledgeable and helpful, good job!
Terry Crayton
Terry Crayton
15:48 08 Dec 24
The salesman Chris Pavie made a great pitch to us. He also took time and answered all of our questions patiently. Looking forward to doing business with them.
Susan Donaldson
Susan Donaldson
12:34 04 Dec 24
Fast and efficient!
Myron Schanck
Myron Schanck
15:45 22 Nov 24
Mike came on time and did a great job.Always very pleasant and informative.
Robert Ogden
Robert Ogden
15:10 22 Nov 24
Very responsive to your needs, very pleasant to work with and maintains a good schedule for your service needs. I would highly recommend this company.
Lorraine Bowen
Lorraine Bowen
17:16 21 Nov 24
Leo Lantz
Leo Lantz
12:49 21 Nov 24
Kinetico performed thorough water testing to assess our exact water treatment needs unlike the professional plumber who sold us a basic filter system. Mike, the installer, was a pleasure to work with and we no longer have sediment deposits on glass and fixtures. Job well done!
Alesia Johnson
Alesia Johnson
15:30 19 Nov 24
The water testing process was quick and the representative was friendly and informative. I hope to do business with them in the future for my water care needs!
Janice Mazzetti
Janice Mazzetti
22:40 15 Nov 24
Chris took time to find where my problems were coming from and a reasonable resolution, really put my mind at ease understanding what was going on with my waterThank you and a pleasure to deal with.
Linda Werz
Linda Werz
19:08 15 Nov 24
Very professional and polite
Paul
Paul
16:28 13 Nov 24
Kevin does great work and does a nice job explaining everything.
Mike Jarrell
Mike Jarrell
15:37 07 Nov 24
Very friendly! Came out and explained what we needed. Very pleased.
Deb Benjamin
Deb Benjamin
17:21 06 Nov 24
We are so grateful for our system! Working with your company has been such a pleasure. Mike…cannot say enough…you are a true blessing. Feels as though our friend has arrived..Thank you all!
Ellie Micklos
Ellie Micklos
18:16 05 Nov 24
Kevin was friendly, knowledgeable, and completed the work efficiently. Thank you for good service. 👍
Sherry Jobe
Sherry Jobe
20:40 31 Oct 24
Mr. C Pavie was the Specialist who came out to my residence. He was on time and an overall professional, polite and knowledgeable individual. It was a real pleasure talking to him. He gave me a lot of useful information and took the time to explain things at a level I could understand (using simple terms instead of a lot of technical lingo that I wouldn't have a clue about not knowing that field ). It's a free service and I learned some new stuff about the quality of my water. It's definitely worth having your water tested.
Latrice Tyler
Latrice Tyler
13:20 31 Oct 24
Andrea
Andrea
20:57 30 Oct 24
Chris was awesome. He gave us excellent professional advice on our water system. He answered all our questions and was just all around a nice person. We look forward to working with him.
carlos
carlos
15:53 14 Oct 24
Charity Belton
Charity Belton
17:51 11 Oct 24
Rose Domayer
Rose Domayer
13:41 10 Oct 24
Always a pleasure working with any service tech who comes. Today was Kevin! Great guy!!
Dylan Lomonaco
Dylan Lomonaco
15:05 09 Oct 24
Cydney Bergdorf
Cydney Bergdorf
20:38 30 Sep 24
Kay was quick to respond and very pleasant and kind during the scheduling process, ensuring to get all of the information necessary to equip technician Chris before he came out, which was awesome from a client perspective: I didn’t have to repeat myself once. Multiple times, Chris referenced the information I gave Kay. He was extremely knowledgeable, patient with my questions, and took his time to make sure we understood everything. He confirmed a lot of the information that we found in Google troubleshooting, plus added valuable knowledge and insight. We now feel equipped to make the best decision for ourselves - based on both finances and product quality. We have had a few water tests and quotes from other companies and Chris’s visit felt the least like a hard sales pitch. He was just very casually confident that “we are the best, take your time to find that out for yourself”. We walked away feeling confident in his knowledge, care, and ability. Thank you again, Kay and Chris! 10/10 recommend.
Donna Mirro
Donna Mirro
18:09 27 Sep 24
Regina Howard
Regina Howard
15:09 27 Sep 24
Love Kinetico—-have for years. Best water by far💦. Mike is a wonderful asset to your company. Jonathon Borron is as well! 😋😎
David Tanner
David Tanner
15:59 25 Sep 24
Mike came out to change the filter and check everything out. He was very informative and took the time to answer all of our questions.
Decatur Longmire
Decatur Longmire
17:53 10 Sep 24
Good
Ashley Eagle
Ashley Eagle
14:12 10 Sep 24
As always Kevin is an absolute pleasure to work with. He's knowledgeable, friendly, professional, and ready to answer any questions. Kinetico is a great company! Stacey in the office is always great also! She's also very friendly, and ready to answer any questions.
Wanda Mullens
Wanda Mullens
00:22 10 Sep 24
Kevin did a great job as always.
Eugene Zorbas
Eugene Zorbas
17:55 09 Sep 24
Andrea Miller
Andrea Miller
18:07 06 Sep 24
Always great to have members of the Kinetico team come to my home. Friendly, excellent service.These are really great folks and do a wonderful job.
Lauren Willson
Lauren Willson
17:17 05 Sep 24
Cathy Fischer
Cathy Fischer
19:10 03 Sep 24
Very friendly and efficient. I am very pleased with my water conditioner! And service!
Donna Jacobsen
Donna Jacobsen
18:23 03 Sep 24
I aAlways satisfied with the service and the water filtration system. With well water, I had orange rings in my toilet. I had to use muriatic acid to clean it . The filtration system solved this problem.
Great experience and best of all they were able to get it installed before the wife returned home from her vacation. She loves the ice and water being hooked up in her refrigerator. Thanks for making my kitchen remodel complete.
reulbachj
reulbachj
19:20 27 Aug 24
Mike is just awesome. He is always on time, trustworthy and does a masterful job at all times. Kinetico has superior customer service. I have never had any issues with them.
Jeffrey Krzemien
Jeffrey Krzemien
15:32 27 Aug 24
We contacted Kinetico with Chris Pavie because of reputation and positive reviews. He arrived and was respectful of our property, and provided a comprehensive water test. The results were reviewed with several optional systems discussed and many questions being answered. Would recommend to family and friends.
Heath Drader
Heath Drader
21:53 26 Aug 24
Very professional, exceptional service.
Christiane Riederer
Christiane Riederer
16:38 26 Aug 24
Patsy Garber
Patsy Garber
15:25 26 Aug 24
Mike Barber
Mike Barber
18:16 15 Aug 24
The guys are always pleasant, and well trained. Everything is always thorough, friendly, and professional !!
rdangler1
rdangler1
22:43 12 Aug 24
Very satisfied with Paul Gianos the master technician who came to my house today, punctual and professional. Looking forward to having the Best water softening system installed this week!1 year later and couldn't be happier with my water or Kinetico Advanced, everyone from Sales, installation, and service has been wonderful to deal with, Service Engineer Jonathan Borron is punctual, very knowledgeable and friendly!!
Rocky Weaver
Rocky Weaver
17:16 12 Aug 24
Mike Trainer is excellent to work with.
Dee G
Dee G
18:25 05 Aug 24
Mama Jeffers
Mama Jeffers
15:13 01 Aug 24
Awesome job! Very knowledgeable!
Bryan C
Bryan C
19:40 26 Jul 24
Jonathan showed up on time and completed the filter change in minutes.
David Dickson
David Dickson
18:08 26 Jul 24
Zoe Spencer
Zoe Spencer
22:25 24 Jul 24
After having a horrifying experience with an unsolicited company, I did my thorough research and chose to invite Kinetico to discuss their product. I initially sat for 3 hours only to be harassed into purchasing a system right now. Today Chris came. He simply tested the water, explained the results, and got right to their products. My husband and I wanted both the house and drinking water systems. He was through knowledgeable pleasant easy and guess what. He encouraged us to take our time to make a decision, research more if we liked and said that he would be here for us when We are ready. Their prices were less than half the other companies and their ratings were correct. We will be getting our filtration system through kinetics and referring them to our family and neighbors. 5 star service. 5 star product and 5 star prices. Doesn’t get any better.
Paige Holloway
Paige Holloway
14:13 19 Jul 24
Very helpful and friendly- great workmanship
John Foster
John Foster
16:45 17 Jul 24
Cheis was great! He checked my water. I thought I might need a water softener system but after testing my water I only need a water filtration system. I appreciate he didn't try to sell me something I didn't need.
Kevin Larkin
Kevin Larkin
17:41 16 Jul 24
Johnathan was very pleasant and knowledgeable on the system we bought into would definitely recommend to anyone
Gregory Robbins
Gregory Robbins
20:04 12 Jul 24
Last free service. System has worked great, every service tech has been awesome. They take the time to show you exactly what’s going on with your system and answer all questions. Eight months with Kinetico and I’m happy.
Lisa Hall
Lisa Hall
19:30 10 Jul 24
Bobbie Holman
Bobbie Holman
21:03 08 Jul 24
We had a very good experience with our technician Chris Pavie. He explained every procedure he performed. After performing multiple tests, he recommended a system he felt would solve our water problems. Chris appeared to be very knowledgeable.
Sandra Alexander
Sandra Alexander
18:39 05 Jul 24
Kevin came out today. Wonderful young man. Very knowledgeable and professional. Came out day after 4th of July when others weren’t even working. DMV and the Courthouse were closed. He drove one hour and skipped lunch to be on time. Very much appreciated. Changed the muddy filter, drained the filter tank. Refilled the water softener pellets. Suggested new Water filer for larger tank. Will check to see the last time it was changed. Drained the water from the hot water tank. And will check to see if it is past its useable life and needs to be changed out but warned the old ones last longer than the new ones. Checked Separate drinking water faucet and suggested might need to change next time.You just have to work with them. Have been a PROUD Customer since 2017.
Katrina Rose
Katrina Rose
16:09 02 Jul 24
Kinetics kept me informed of the appt & when the technician was arriving. The technician arrived a bit early, which was nice & was very friendly & detailed in explaining our water issues.
Jack Smith
Jack Smith
21:28 14 Jun 24
Greg Duvall
Greg Duvall
19:05 13 Jun 24
Excellent service all around.
Carol Souza
Carol Souza
16:20 12 Jun 24
Jonathan did such an excellent job in explaining the system's functions to me and provided friendly and professional service.I would highly recommend Kinetico to family and friends!Carol
Erin Propst
Erin Propst
14:22 12 Jun 24
Excellecent Job and service helpful and answers my questions quickly. Very satisfied Thank you 😊
Steve Propst
Steve Propst
14:20 12 Jun 24
Mike was my installer was very professional he took the time to explain how everything worked and answered all my questions.
Wendy Coleman
Wendy Coleman
19:07 11 Jun 24
Everyone we have had contact with has been extremely professional and pleasant. We highly recommend this company.
Welby Whiting
Welby Whiting
18:15 07 Jun 24
Friendly staff. We have Kevin as a regular. He’s on time, knowledgeable and courteous to folks like me who keep forgetting how this system works ! He can explain the system in layman’s terms. 🙂
Diane McCarthy
Diane McCarthy
17:31 04 Jun 24
Gary Toombs
Gary Toombs
13:56 04 Jun 24
Rachel Vicari
Rachel Vicari
18:14 03 Jun 24
Loretta Miller
Loretta Miller
20:34 23 May 24
Chris Pavie was excellent. He was punctual, courteous and explained every process. He did not “pressure sale” which we appreciated.
Pamela Manner
Pamela Manner
11:59 11 May 24
CJ was very pleasant, courteous, and professional. He arrived promptly at the appointed time for our service call. For any needs you may have in the future, I would highly recommend that you request him to address your concerns.
Mark Smith
Mark Smith
21:53 10 May 24
Great on time service with very knowledgeable technicians who are educated and concerned about your water system and your health! Totally trustworthy and dedicated!
Lorna Mitchell
Lorna Mitchell
17:53 10 May 24
Kinetics was very responsive when I called to see about maintenance on our water system. They came out 2 days later, did the maintenance and showed me a problem with our system. I wanted it fixed ASAP and they were able to come back out 2 days later and quickly fix the problem. The technician, Kevin, was very knowledgeable and pleasant - a real asset. I will be using Kinetico for all my future water filtration needs.
Alex Kniffin
Alex Kniffin
14:50 08 May 24
Everyone in this company is so nice and trustworthy
Todd Davis
Todd Davis
15:05 02 May 24
Had the pleasure of dealing with Kevin Slater. He explained all materials used so I could make an informed decision how I wanted to go about servicing my system in the future.
Donna Hackett
Donna Hackett
17:57 24 Apr 24
He found things that needed be fixed and confirmed with me to fix. I feel very good about mr system.
Thomas Hackett
Thomas Hackett
17:55 24 Apr 24
James Winbush
James Winbush
20:58 22 Apr 24
Benjamin Thomas
Benjamin Thomas
21:36 16 Apr 24
Paul and Mike have solved my water issues when nobody else could. Their expertise and customer service are unmatched. Their whole team has great communication, and they're always courteous. True professionals. I'll never use anyone else.
Mike Kline
Mike Kline
16:03 10 Apr 24
Our conditioner serviced, repeating service explained, and water tested perfectly. All very professional and friendly. Enjoyed the visit and learned some things.
Dmitry Safyankov
Dmitry Safyankov
20:16 05 Apr 24
Mike Trainer provided Excellent experience. Very professional knowledgeable and great service.
Edmondstrucking 1881
Edmondstrucking 1881
00:12 04 Apr 24
Lisa Galloway
Lisa Galloway
15:30 03 Apr 24
The technician was very nice and knowledgeable
Marion Tate
Marion Tate
19:13 02 Apr 24
I decided to go with this company after the company I initially had with another system went out of business without notice. Day 1 of calling my called was answered. After speaking with the receptionist and the executive assistant, I was confident that I chose the right company to install my existing system. What I didn't expect but planned for was having to purchase a new system altogether. Their technician Mike was very nice and knowledgeable with installing and answered all of my questions about the system. He was very respectful of my home and removed his shoes before walking in without me even asking. I would say once the details were ironed out, It probably took a little over an hour for install. I also appreciate the notification and picture of who the technician was going to be. I look forward to using my new system and would recommend Kinetico to anyone looking for cleaner water and excellent customer service.
GLENN JOHNSON
GLENN JOHNSON
15:06 01 Apr 24
Your people are very friendly and knowledgeable.We appreciate all of y’all!
Bob
Bob
17:46 29 Mar 24
Kevin was very professional and courteous which is greatly appreciated.
karen obenshain
karen obenshain
19:22 25 Mar 24
Jonathan kept me informed via text as to his timing and completed the service quickly. Kinetico reps are always professional and friendly.
Iris Graves
Iris Graves
18:33 25 Mar 24
I LOVE my Kinetic’s water system!! In this area with super hard water I don not worry about mineral deposits anywhere in my house!! Previously I had mineral deposits in my washing machine, shower, commode and faucets and clearly in my drinking water! Now I have none of that threatening my appliances or me. AND their service personnel is super reliable and friendly!! Even called me to see whether I needed anything that their technician could do or bring while he (Jonathan) was in the area! KINETICO did a great job hiring their new technician Jonathan. He was already very knowledgeable and like everyone I have come in contact with at the company, very professional, personable and helpful!! Thank you KINETICS!!❤️
Dave Eshbach
Dave Eshbach
18:17 21 Mar 24
Daniel Parzow
Daniel Parzow
16:08 21 Mar 24
Jennifer Wheeler
Jennifer Wheeler
20:31 19 Mar 24
Scott Fritzinger
Scott Fritzinger
18:10 15 Mar 24
Sarah Eck
Sarah Eck
14:10 14 Mar 24
David Filegar
David Filegar
16:03 11 Mar 24
Prompt, polite and knowledgeable !
Fred Sanborn
Fred Sanborn
16:49 10 Mar 24
The installation of my unit was flawless. The installer was on time, neat and professional. He brought all equipment tools and materials through the back door instead of through the house. He completed the installation in what I thought was record time. Less than 3 hours! The disruption of the main water line was less than 15 minutes. I couldn't be happier. However, we did have a miscommunication of sorts when it came to billing. But the office willingly attempted to work it out. I would certainly recommend Kinetico Advanced Water Systems of Central Virginia.
Mike Fritz
Mike Fritz
22:05 02 Mar 24
Paul quickly diagnosed and repaired the problem which was not a result of any equipment failures only that a small piece of debris was stuck in the tanks float. Then he stayed through an entire cycle to ensure the system was operating properly. Couldn’t ask for more.
Cdenise Haas
Cdenise Haas
01:38 26 Feb 24
Kinnetico has been our water systems experts for many years of great service !! We recently had a change in our water ie, hardness & several smaller issues . Kinnetico came and diagnosed our problems and proposed a system upgrade to get our water back to where it should be . Mike Trainer has become a part of the family , he is such a hard worker and is top notch on his knowledge of water filtration and installation of a system that is tailored to your needs . Within hours Mike removed theold system and installed our new upgraded system with minimal downtime of our water system.Other thanks to Paul , Kevin and the receptionists who are a great help to their customers. Bottom line , I highly recommend Kinnetico Water Filtration systems experts for your Water Filtration needs .
Amy Norris
Amy Norris
20:48 20 Feb 24
Kevin S. Wonderful technician. On time and knowledgeable about his work.
Lisa James
Lisa James
18:01 19 Feb 24
The technician shared his knowledge and answered all of my questions.
Jerry Green
Jerry Green
15:02 15 Feb 24
Patricia Kropac
Patricia Kropac
04:54 10 Feb 24
Technician was on time and did a thorough job. Very pleased.
Albert Freer
Albert Freer
21:27 09 Feb 24
Johnathan Borron was the technician and he was very personable and did an awesome job.
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