Pay Your Bill Online

Already Received Your Invitation?

Click Here Pay Your Bill Online

Not Yet a Member?

Follow These Easy Steps to Get You Started

Step 1: Access the Customer Portal

Go to the Kinetico Richmond customer portal by clicking this link:
👉 https://kineticorichmond.myservicetitan.com/login/welcome

Step 2: Request an Invitation (If You Haven’t Registered Yet)

If this is your first time using the portal, you’ll need to request access:

  1. Scroll down to the bottom of the login form.
  2. Click "Request an Invitation".
  3. Enter your email address associated with your Kinetico Richmond account.
  4. Click "Submit".
  5. Check your email for an invitation link and follow the instructions to create your account.

Step 3: Log Into Your Account

  1. Once registered, return to the login page.
  2. Enter your email address and password.
  3. Click "Sign In".

Step 4: Navigate to Your Billing Information

  1. After logging in, locate the "Billing" or "Payments" section on the dashboard.
  2. Click on "View Invoices" to see any outstanding balances.

Step 5: Make a Payment

  1. Select the invoice(s) you want to pay.
  2. Choose a payment method (Credit Card, Debit Card, or ACH/Bank Transfer).
  3. Enter your payment details.
  4. Review your payment and confirm the amount.
  5. Click "Submit Payment".

Step 6: Confirm Payment

  1. You will receive a confirmation message on the screen.
  2. A receipt will be sent to your registered email.

Need Help?
If you have trouble logging in, making a payment, or need assistance, contact Kinetico Richmond's customer support.